Circuit City Complaint

Circuit City's new business model is unsustainable - television

studio1's Picture Reviewed by studio1
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A few months ago my TV died and I went to Circuit City to shop for a new one. This was shortly after they had made headlines by laying off their older, most experienced sales people.

In the store I was assisted by a chino-clad adolescent who was literally munching from a sack of potato chips while attempting to answer my questions. It was bad enough that his replies were garbled as he continued to eat, but he also fired a projectile of his spittle in my direction while talking, and it landed on my shirt .

I concluded that Circuit City's new business model is unsustainable and I will no longer do business with them.

I drove a few miles to Sears and received courteous, knowledgeable service from someone roughly 20 years older than the neophyte at CC. I made my purchase from Sears.


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