CheapTickets.com Complaint

Cheaptickets customer service - international flight

tenderness's Picture Reviewed by tenderness
Complaint 		 0

first of all, i hope that the owner of this company know about what is going on in his company!!!!! the customer survice are unprofessional and they are not willing to help as their work require. Since i bought my ticket, 2 airline changes happened. My flight is international so i have to consider time betwenn connection, they left me with less than 40mn connection time!!!!!! they refused to change my flight and they refused to find me a solution??????? is this what they are hired to do? anyway, i cancelled my reservation and asked for a refund!! After looking to many complaint websites, i discovered that all customers complaint about not having their refund! Am waiting for my refund so that i can buy another ticket, i need to go home urgently this summer!!!! please who ever read my complaint from the company , please ensure that they issue my refund! And I suggest for the owner of this company to have a committee that review complaint websites out of customer service people!!!!

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