DirecTV Complaint

Channel Guide Ads - Channel Guide

Juliedawson's Picture Reviewed by Juliedawson
Try Harder 		0  

I recently upgraded to an HD DVR and, for the most part, love it. However, the first week of April 2008 Directv began polluting the channel guide with advertising. These ads take up slots which would normally show programs meaning that it now takes more scrolling to go through the guide.

I contacted directv asking how to stop the ads and they responded that there was no way for me to have the ads removed. Now they are downloaded, without my consent, advertising to my DVR.

I pay over $100 month for service and directv has decided to force ads down my throat. Apparently, the only option is to cancel my service.


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Comments - Consumers and Companies Connect by Commenting


darvinraph says: (5 months ago)
0  
You CAN remove the ads by removing the channel they are tied to (usually just before). Of course they don't tell you this as many of the channel providers will not want their channels taken out of the guide. I wonder how many channels I will eventually take out before I cancel due to lack of programming.


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