BestBuy Complaint

Camera Issue - Kodak Easy Share

Robyncap's Picture Reviewed by Robyncap
Complaint 		 0

I bought 2 Kodak Easy Share M883 cameras in December from Best Buy. From the time we used the two cameras the battery took hours to charge and even after it was fully charged would only take 10 to 20 pictures on each camera before the battery died. We went back to Best Buy to purchase new batteries and found out Kodak dicountinued the batteries for this camera.We were told the only way to get new batteries were to send in our cameras and be given refurbished cameras. We were not thrilled with that idea but we just spent $200 on each camera a few months earlier and were not being offered a refund of credit for new ones so we did it. The cameras came back with no batteries and not in good condition as the ones we sent in. We went to best Buy and they gave us 2 batteries from the back which they could have done from the beginning. well the new batteries dont work well themselves. We used the 2 cameras 2 days after we got them back and the same problems occured. Obviously there is a problem with these batteries and we are now stuck with these cameras that wont take more then a few pictures before the batteries die. I feel that I should be given my money back on these cameras or be allowed to exchange them for ones that work.

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