CVS Pharmacy/CVS Caremark Corporation Complaint

CVS customer service

Reviewed by 2244
Complaint

I was walking into a CVS in Spring Texas. I was walking at a normal pace, and the two sliding doors started to open, naturally you figure they are going to continue to open. They opened a foot and a half, and I crashed into the door, smashing my knee, the side of my head and it felt like my right arm was ripped off. I did not buy anything and asked for the manager, his name was Joe, and I told him I was in a lot of pain, he suggested I go to the store on spring cypress as they had a full time doctor on duty. I left the store and called the other one, talked to the manager and he told me they never had a full time doctor, they had a nurse, but she wasnt there. I called the store back, Joe assured me the district manager would call me in the morning. Im the morning I could hardly move, it felt like someone had stabbed me in the back, at 5 the next day the store manager called me and said he had to fill out a report. A lady called the next day and said someone from corporate would call me within 48 hours. I asked if I could see a doctor, as I have no medical insurance, they couldnt authorize that, meanwhile Im flat on my back in bed. I called and called the corporate office, no one could help, I e-mailed them. Nov 3 I get an e-mail from some lady that she is pleased the risk management team was in charge. The district manager chuckled when he saw the tape of me running into the door "damn, you hit that hard" and also "we have been having trouble with that door for weeks, it got a bad sensor". What a great way to handle customers. I have an appointment with an attorney today, so I can go to his doctor. Most attorneys said that CVS can erase the tape, however my neighbor was at check out when she heard the crash so I have a witness, she came over to see if I was alright that night.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about CVS Pharmacy/CVS Caremark Corporation!

	Create a support ticket for CVS Pharmacy/CVS Caremark Corporation!

	More CVS Pharmacy/CVS Caremark Corporation reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 4x1 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More CVS Pharmacy/CVS Caremark Corporation reviews

Similar reviews

MeasuredUp Success Stories

"My local bookshop would not give me a refund even though I had a receipt. I submitted a complaint on MeasuredUp and the people at corporate contacted me to get me a refund. Thanks MeasuredUp." Sally R.