CVS Pharmacy/CVS Caremark Corporation Complaint

CVS customer service - in store pharmacy customer service

dadeocole's Picture Reviewed by dadeocole
Complaint
 0

My Prescriptions for Pain Killers has been refused on numerous occasions at the CVS on Springside road in Westampton NJ Store #2094 For various reasons, I have an idea that I am being profiled, I am not one who would make this accusation lightly but I seem to be the only one who can't fill MY Prescription for percocet I have no trouble getting my Diabetes and Blood Pressure Medications but I have to send someone else or go to a different CVS (Mt.

Laurel) for MY painkillers, I have been given all kinds of reasons why (they can't read it, it's not filled out correctly, ect.) I have told my doctor about it and he is extra careful with writing the Prescription. Last Sunday 5/10/09 not only did they not fill the Prescription the Pharmacist proceeded to grill me about how many pills I take a day and why I need them. this CVS is close to home and I have to go to a different CVS to get my Painkillers. I need to know if any other African American males are having this Problem. I have heard that people sell their drugs on the street I am not one of those people and I resent being scutinized as such.

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9172 says: (4 months ago)
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My parents use the CVS pharmacy on So Willow St in Manchester, NH for all their prescriptions. Recently, my father was very ill, which made it necessary to be at the pharmacy more days than we can count. Mark, the pharmacist, always did his best to give us his undivided attention....the best service, even when he was straight out. He gave us was the level of care he would give his own family, taking the time to explain medications, and helping to advise when my father experienced side effects. Just wanted to say...hope he is well paid for his excellent service to the community. We appreciate him very much!!! Keep up the great work, Mark!!!
Pat and Sylvia




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