Burger King Complaint

Burger King complaint

1unhappycustomer's Picture Reviewed by 1unhappycustomer
Complaint 		 0

I recently visited BK and my order was wrong and food cold. I told the manager the problem and politely asked him to remake my burger and asked if I cold get it right off the broiler. He told me no in a very nasty and disrespectful manner and proceeded to tell me that he just bought a $26,000 (approx) warmer and if he remade it that is where it would come from and "this is my house" you dont tell me what to do. He refused to give me corporate's number and then waved me off with his hands and turn his back. I was disrespected, humiliated, in front of my family and customers.

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nici says: (4 weeks ago)
 0
the customer is always right goes right out the door, So now you tell 5 people and they tell 5 people and their reputation is down alot of points. How hard it to say sure we can do that for you :) and make it hot! Mgr made a bad decision




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