Bosch Complaint

Bosch Dishwashers defective - SHU 5300

kathig's Picture Reviewed by kathig
Please Improve 		0  

We have a Bosch dishwasher, model SHU 5300, that has stopped working. After a brief online search, it is apparent that there is a defect in the circuit board of this particular model. Many consumers have had problems with it and many have posted complaints.
The dishwasher is only three years old. Bosch will cover the cost of a new circuit board, but will not pay for the labor. The Bosch repair people want to charge us $100 to enter our house and look at the dishwasher. The labor would be above and beyond that minimum amount of money.
Considering this is a problem that has been reported by MANY owners of this same model, one would assume a company such as Bosch would stand behind the product and offer to cover the expense of the repair. (Honestly, one would assume Bosch would have issued a recall and fixed all of these defective machines before allowing so many customers to be unhappy.)
I am extremely dissatisfied with the dishwasher, but I am even more dissatisfied with the Bosch company.


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Comments - Consumers and Companies Connect by Commenting


boschproblem says: (5 months ago)
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I bought a bosch skx43 May 07. It is a lemon. Problems from day 1. Bosh factory service doesn't fix it, Loews warranty company Active Appliance, doesn't show up after making us wait 4 hours. It is a lemon. Beware of this machine. I plan to remove it and give it back to Bosh with a lawsuit for damages.


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