Blockbuster online Complaint

Blockbuster Online I recieved a...

Reviewed by LindaSchwartz
Complaint

Blockbuster Online

I recieved a charge on my credit card for $19.01 in April, saying I had signed up for the online service and will be billed each month for this amount unless they decide to change the amount. It is at their decreation to make changes when ever you want. I contacted my credit card company to say I had not signed up for this account and please credit my account. I was later sent paperwork showing, Susan (My name is not Susan) had applied for the account using my credit card, her name and address. I can infact cancel this account at any time, but I do need an account number and password. Since I did not sign up for this account I have neither. They have responded with the fact that they cannot cancel this account because I do not have any athority to cancel since it is not in my name. However they seem to think they have athority to charge my charge account every month for $19.01. The report also showed there had never been any activity on this accound. How this happened I do not know but I do intend to correct it. Linda Schwartz

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