Boingo Wireless Complaint

Billing practices - Boingo wirelsss

sbillet's Picture Reviewed by sbillet
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Boingo is a horrible service that exploits the ability of automatic credit card acceptance. I cancelled my service and two weeks later was billed a $7.95 fee. The shift supervisor confirmed the recorded conversation and agreed to the prior cancellation. Two weeks later my credit card shows another charge for $11.23, they claim it was for a usage before being cancelled but that is not accurate. This is not a question of the money, it is a dispute of the principle and unfair billing practice. BEWARE!

BOINGO billing service unscrupulous and I do not recommend anyone use it. With business practices such as these they will not be around in 5 years.


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juflynn says: (5 days ago)
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This is amazing that a company can charge you for a service that you did not ask for. I agree to pay for two month service and after they charged you automaticaly without asking anything or sending at least a email to tell you.
I did use the service when I was travelling for work and paid with a credit card that I only used in Canada or the State and I leave in France, I almost never check this credit card ,no reason when I'm not travelling.
I was charge for 7 months like this at 22$ a month.


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