VistaPrint Complaint

Billed without authorization

mariana's Picture Reviewed by mariana
Please Improve
+1  

If you have ever ordered from Vistaprint .com, check your statements, they are ripping people off! I ordered business cards and they have been charging me for the past 3 months for a service I never requested. They gave my credit card information to Business Max. When I called them, they said that I clicked on a popup, and that Vista Print authorized that charge. This is not true since I have a popup blocker. Please send this e-mail to all of your friends. Companies like this do not deserve good customers. I just opened a complaint to the BBB. Some complaints are as old as 5 years ago and some as new as today. Apparently, Vistaprint does not learn, they just keep changing their name on the credit card charge.

Let's all fight back and cripple this company by sending this e-mail to as many people as you know. I am very upset because they have no right to do this, and apparently they are not stopping. All you have to do is type in Google, VistaPrint ripoff and you will see so many complaints and no one is stopping them. Whatever happened to the Federal companies that are supposed to stop this and protect the consumers? I will certainly never purchase from them again.

Please see below what people are saying about Vista print.

Consumers affair:
http://www.consumeraffairs.com/online/vistaprint.html

Ripoff Report: http://www.badbusinessbureau.com/searchresults.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=vistaprint

The Better business burue gave them a unsatisfactory score, and was named 1 of the top 10 worst companies.

http://www.boston.bbb.org/WWWRoot/SitePage.aspx?site=27&id=7901cb24-87cd-46c4-9f63-49e826887e22&art=867

Online Printing Causes Numerous Hassles
With more than 260 complaints filed with the BBB, Vista Print USA, Inc. of Lexington, Mass is one of the BBB top ten most complained about companies. Vista Print provides design and print services over the internet, which might sound convinient (as their website claims), but 260 consumers report otherwise. Many complaints allege that the company shipped inaccurate and incorrect items to consumers.

Though the company website states that the average wait on their toll free line is thirty seconds, dozens of consumers reported significant troubles reaching customer service. The BBB also received reports that Vista Print placed unauthorized charges on consumerss credit cards. Vista Print USA, Inc. has an unsatisfactory report with the BBB for no response to complaints and a pattern of complaints.

Thanks!

Please send to at least 10 people, or all of your friends and family.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More VistaPrint Reviews and Complaints More VistaPrint reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting


elayne says: (5 months ago)
0  
They just charged my credit card last month multiple times. As a consequence I had to close it my credit card account. These guys are THIEVES!!! I have never used this company and I don't know why they charged me.

notfooled says: (5 months ago)
0  
This is really interesting news because in my circles of business owners everyone touts VistaPrint like they're the best but it's good to know there is a hidden dark side going on and that we should be more aware. I will present this information at my next live networking meeting. Thank you for posting this information!

frugalgramma says: (9 months ago)
0  
Thanks for the heads up. I have not noticed any additional charges on our company charge card, but I will not do business with them again!


Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 7+6 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More VistaPrint reviews

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team