NetGear Review

Best Customer Service Experience - wireless router

jklo20147's Picture Reviewed by jklo20147
Review 		 +1

If you are looking for a wireless router I highly recommend Netgear . I recently had to contact Netgear Customer Service for help in setting up my TiVo. The Customer Service Rep couldn't have been more helpful. He was patient, courteous, and professional - such a refreshing change from the usual surly customer service we're used to receiving. Kudos to Netgear for getting it right!!!!

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Comments - Consumers and Companies Connect by Commenting


a1cowell says: (3 months ago)
 0
Absolutely opposite to my experience.

ithinknetgeariscrap says: (3 months ago)
 0
are you serious? ever call their customer support hot line? bunch of camel jockies who can't even speak english and then complete "your" online survey of their "help" themselves. worthless crap product and worthless employees. going back to linksys!

lispen1984 says: (6 months ago)
 0
i have had two routers in 15 months i am disgested with what i have brought every timone, my computer works ok for 8 months then the router plays up when i try, and game on my pc they are surposed to be the best but crap i need a new one again as my internet gaming is playing up but i thought it was my internet but it wasnt, router again how many times do i have to go though this so i think that i will go some where else and i will not recomend net gear to any one i have reset it 5 times now works fine for half hour then plays up again could you please tell what i am surposed to do.

yours sincerely mr penny
e i get a new
lispen@hoitmail.co.uk if you could let me know what i can do thanks

Fromnetgear says: (12 months ago)
 0
What did you go to netgear for when you was looking for support with your PC not your network. We don't setup TiVo or any other technology crap. We setup routers, switches, wireless access points not computers.

netgearnogood says: (2 years ago)
 0
No live support offered. Internet support not helpful. Will never buy Netgear product again because simple assistance was not offered. I had to get service for your product at Bestbuy who sold me new PC and they didn't charge anything. They configured my PC in a minute. You lost my business by not showing goodwill and product support. Bye bye Netgear




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