American Express Company Complaint

Reviewed by amac Complaint

0

I have been an American Express member since 2003. It used to be a feel good to be a member, but not anymore. I am having real problems with American Express. I use them because they use to be a reputable company and it was convenient, some of my Vendors advised it. I have always scheduled my payments between 7 and 10 days in advance but the last 3 months they have changed the due dates like if it is a game so they can charge you late fees. I scheduled a payment due on 30th of September for my American Express Bill. They claim that Charging privileges are suspended, due to a non payment. I call American Express but they give me no answer and it is very hard to communicate with their staff . The Incompetency of the uneducated personnel at American Express is unbelievable. They must have fired everyone with dignity, inelegance and common scenes. I do not understand how a company that claims to be the Small Business Partner has become so reckless and phony to put in respectful terms these spells big problem in a small Business. I tried to speak English to someone there, but all the Americans got fired. I do not understand a word they say. It is embarrassing how all traditional American Companies have vanished and that is how American Express is being run today..

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