First New England Mortgage Complaint

Be aware of scam

Reviewed by Sophia0423
Complaint

I submitted loan application and Joe Haglund, loan officer from FNE told me that the loan was approved and asked for $900 for the appraisal. After the appraisal (which was higher than initially estimated value) he told me that the loan can not be approved on the initial terms and it will take additional $40K to get the amount and % approved. He refuses to issue a refund for $900. FNE itself is not responsive.

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Sophia0423 says: (7 months ago)

Got clarification from First New England Mortgage, saying that this logic is the part of their business - they are dependent on the lender and can not guarantee loan approval until all papers will be in place including appraisal. So, there was no bad intentions from their side. Have to agree with this. They care a lot about their good reputation and their President David Black was trying hard to resolve the misunderstanding.

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