symantec-norton Complaint

Bad Service - symantec-Norton antivirus

angels's Picture Reviewed by angels
Complaint 		 0

I renewed my contract with Symantec-Norton in early 2009. I then got a virus on my computer and called 1-800-441-7234 and was told that a technical

support agent will remove a malicious virus called Advare and asked for $99.00
which I paid and was reasurred that I

will never get a vitus again. Two weeks later I got another virus and I thought that I was covered! The agent at the above number said it's another virus and he needs another $99.00!!! Which I

refused to pay. Then he said I could try self service to remove it which got me nowhere.
Please be careful not to do what I did.

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