batteriesareus.com Complaint
Bad News - Troll Kits
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Reviewed by jarcuni Complaint |
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Their site said they were in stock.
I ordered an additional troll set on 5/27/2008, said to be in stock, and my credit card was charged $404.99
After numerous telephone calls, and emails, with promises of shipment and even being told they were shipped, and promises of documentation thereof, today I had to leave a message to cancel my orders and demanded a credit to my credit card. The person who I talked to was a clerk in "The Parts Store" and was informed that the "battery people" were not in the store.
I feel that this is a possible fraudulent operation. I have been lied to. Now I have to register a dispute with my credit card company, and if money is not returned promptly, register a wire fraud complaint, and call the police department in their home town. In addition, I will have to register a complaint with Johnson Controls, the manufacturer of Optima Batteries.
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Comments - Consumers and Companies Connect by Commenting
0 I agree 100%. I'm having to dispute my charge finally throuhg my credit card. The man got to the point of hanging up on me when I asked for my money back. I have NEVER EVER experienced customer service this bad in my life. I order things off the net all the time too and always SOME sort of resolution can be reached. I'm rediculously patient, I work in a customer service department.
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