Hewlett-Packard India Sales Pvt. Ltd Complaint

Reviewed by jaimanot Complaint

0

To, Dated 26th December 2008.
Hewlett-Packyards India Sales Pvt. Ltd.
1 Dr. U.N.Brahmachari Street, Kolkata – 700 016.

Sub: Request to replace Compaq Laptop with New One

Sir,
On 23rd August 2008 we purchased a Compaq laptop being serial no. CND822V970 wide voucher / receipt no. JCN/08-09/03189 from Jindal Computers, 14/2 Old China Bazar Street, Kolkata – 700 001.
In first week of October 2008, we were not able to start the laptop (even when it was fully charged), whenever it was disconnected from charging.
We moved to your authorized service centre at No.1 Dr. U.N.Brahmachari Street, Kolkata – 700 016, with the relevant complaint, and were informed by the engineers that the Mother Board of the laptop needs to be changed.
We were surprised, Brand new Laptop which was being duly passed as OK through such big branded company’s engineers as well as technicians, the main part Mother Board needs to be changed, however, needful was done.
But it was ridiculous, we had to move for the same problem again and it was shocking that the mother board needs to be replaced once again.
First we got the said Laptop as repaired from your service centre on 1st December 2008, and again we had to return it on 22nd December 2008, again problem? in such a short period, cannot be compromised.
It proves that there are some other major faults. And due to lack of knowledge, engineers at this service centre are not able to trace.
We had a severe pain to our trust to COMPAQ LAPTOPS, thus we request to the higher authorities to kindly update your laptops/service centre so that one could get a good relationship as well as good maintenance free Devices.
We strongly protest to receive this Laptop, which is repaired simultaneously second time, and resulted us a heavy loss to our work.
Therefore, we request you to replace this broken down Laptop with a new one, for a smooth and peaceful working, as well as to recover the losses.
Kindly do the needful, replace the Laptop with a new one and proof your awareness at the earliest.

Thanking you & Oblidge,
Warm regards,
Jai Manot
divya_manot@hotmail.com

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Hewlett-Packard India Sales Pvt. Ltd! Create a support ticket for Hewlett-Packard India Sales Pvt. Ltd! More Hewlett-Packard India Sales Pvt. Ltd reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• Compaq-Presario B1214TU complain 2604023528

• Blue Screen Msg. of Death
• complaints
• complaint
• Wal-Mart Store Brand
• Not brand new
• Unbelievably BAD DSL 2+ Years
• No HDTV on major networks
• great voip
• Kings of Bait/Switch
• Check-Out/Walmart Brand
• Brand of Coffee
• Terrible Service
• My Favorite Brand Abercrombie
• How rude!!
• looking for photo printer paper and inks?
• HORRIBLE

More

• Yahoo! advertising review and complaint
• worst customer service ever
• BestBuy customer service Quantity Limitations
• Like the scum between my toes
• Defective Office Depot Product
• NOT A CUSTOMER
• Motorola h-15
• New York company reviews and complaints
• FILE FTC COMPLAINTS!
• California reviews and complaints
• Montana consumer reviews and complaints
• ripped-off
• Directv take complaints
• complaints and a compliments