I CALLED AND I WAS ON HOLD FOR OVER 30 MIN AND WHEN THEY FINALLY AWNSERD THE GUY WAS RUDE UTS NEEDS IMPROVEMENT BIG TIME NEVER AGAIN WILL I BUY WARRANTY FROM THEM AGAIN.
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If you're in the Los Angeles area, our exercise equipment service and repair company has an excellent reputation and would love to help you. Please feel free to email us at treadmillrepair@gmail.com or call 888-GYM-REPAIR (888-496-7372) to contact us. You can check out our reviews at www.exerepair.com, or on Los Angeles Craigslist under "skilled labor".
Currently experiencing the very same issue. I've been on hold for the 3rd time. Gave up first time, disconnected 2nd and now I'm on for the long haul, which so far is 27 min. Very poor service and an incredible waste of time.
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