Amazon.com, Inc. Complaint

Awful, SLOW Service, NO support - TEXT BOOK

misery's Picture Reviewed by misery
Complaint 		 0

Buyers at Amazon BEWARE! There are lots of other opportunities on the web to get the same product. It might be a little more, or not, but you will get what you order, and in a timely manner. Amazon is a one track business. Get you order/money, and forget about satisfying the customer. I order a TEXT book over 3 weeks ago. Headed into 4th week of classes w/o the book. Amazon claims I have to wait another 2 weeks to file a complaint, and refuses to contact seller to verify whether shipped or not. I have tried to email the seller numerous times, w/ NO response. Since the seller refuses to respond, it can be assumed she failed to ship. I can't cancel the order, or credit my acct. until Amazon contacts the seller in 2 weeks, and waits for a reply. Why won't Amazon contact seller NOW. Save us all a lot of time. Meanwhile I have been charged for the book, now must write Amazon's charge account why I won't pay (why should I pay for something I did not get.) Amazon claims the seller is their customer, too. In short, they won't take responsibility for bad service. I have to do all the work; contact credit card acct., contact Amazon repeatedly to try to end this BAD SERVICE. Do yourself a favor AVOID BUYING on AMAZON!

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