Melt-It Off with Mitch Gaylord Complaint

Awful Online/Customer Service Experience - Melt-It Off order line

larise's Picture Reviewed by larise
Complaint 		 0

I haven't received the videos yet (which I'm really looking forward to), but my online ordering and customer service experience was NOT good. First off, after you they order the product they DO NOT give you a break down of the costs (only a total) for you to review. Then, they charged me $4.00 more than what was originally calculated. Also, it takes a day or so before you are in the system and you do not receive an email unless you ask (had to call customer service about that). I also didn't realize that they continue to send you the vitamins and charge your account unless you call up and cancel (this is cleverly disquised by their Marketing). The online ordering experience really felt like a scam to me with lots of hidden costs that you are not aware of. I certainly hope that the product is better than their customer service. Mitch Gaylord should be ashamed.

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