ATT U-verse Complaint

Awful Customer Care - Customer Service

Changex2's Picture Reviewed by Changex2
Complaint 		 0

I had AT&T uverse for approx. 3 months. The horrendous customer care afforded to me by the U-Verse reps only confirmed my prior suspicions that they had hired all of the previously fired Comcast employees. As a tiny example of AT&T's incompetence, I disconnected with Uverse on July 3, 2009, and today, November 6, 2009, I received my final bill - zero balance - together with a request to return the equipment which had been done at the time of disconnect. And as a further insult, I have been carrying a $20.48 overpayment. I just received that refund check in the mail last week! I wonder how accomodating they would have been to me if I had owed them $20.48 for three months?

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