Washington Mutual, Inc. Complaint

Reviewed by tinkerjenn Please Improve

0

I am going through a divorce and part of the temporary settlement was for my husband to give me 3000 to assist me in moving to a new home. I deposited 1500 in cash and a 30 check in the ATM because the branch was closed.

I was moving in the next morning, so I wrote two checks to the apartment complex for my security deposit and first month's rent. I also wrote a check to my cable company for installation. Over the past week and a half, I've had to write a few more checks for household goods, a doctor's visit and groceries.

I was informed that My two checks to my apartment complex were returned as NSF because Washington Mutual put all of my funds on hold. My direct Deposit went in last friday, and all but 100 of that was put on hold as well. I had two small checks that would be covered by the available balance that I checked before I wrote them.

Updated On: Monday, May 12, 2008

One of the ridiculous messages I got:

NSF Transaction Amount Action Fee Date
Check 0009 283.56 Returned 0.00 50808
Check 0010 30.64 Returned 0.00 50808

As of the time this notice was generated (which may be later than the time the transactions were presented), the available balance in your account was 533.33.

Even better:

Thanks for contacting WaMu. I'd be happy to assist you and apologize for
the delay in responding to your request.

I apologize for the inconvenience. Our records indicate there were four
checks returned. You did not receive any fee for each of these checks.
There was a check returned on May 6, 2008; one on May 7, 2008; and two
on May 8, 2008.

As you requested, the records for your account have been reviewed.
Unfortunately, the following items were returned unpaid:

- Check 6 in the amount of 750
- Check 7 in the amount of 931
- Check 9 in the amount of 283.56
- Check 10 in the amount of 30.64

The ledger balance in your account on May 6, 2008, was 1,417.21.
However, part of your deposit in the amount of 1,530 that posted on May
5, 2008 is due to expire as the date of May 12, 2008. The funds will be
available on May 13, 2008.

The original cash deposit was made on MAY 3rd. Another deposit was made on MAY 6th. A payroll direct deposit was made on MAY 9th. There were more than enough funds to cover all of these transactions.

I was informed that WaMu posts all debits prior to posting any credits. So if my payroll deposit goes in at midnight, any and all debits will be posted prior to the direct deposit. I have seen my direct deposit not get posted until 4PM.

Avoid this company at all costs.

	Company: Respond to this review
	Consumer: Post a reply for this review
	Write a review about Washington Mutual, Inc.!
	Create a support ticket for Washington Mutual, Inc.!
	More Washington Mutual, Inc. reviews, complaints, compliments and support tickets

• AVOID THEM AT ALL COSTS
• Avoid phone orders with HP.
• avoid this company
• Leslies is terrible. Take you business else
• Don't order!!
• Non-delivery of products paid for from swimmingpoolsetc.com
• Poor customer service, multable...
• art supplies
• Horrible company, AVOID their BS
• Absolutely Abysmal
• I bought a new HD TV in December...
• Miserable Customer Service, Clueless Employees
• Poor Customer service
• Avoid this Deceptive Seller!
• I (member# 195924840)had the...
• Avoid this theater at any cost

More

• Rip Off!
• Avoid Swimming Pools Etc.com
• The poor quality product
• I purchased a wide screen TV at...
• extended guarantee=scam
• 42" plasma TV
• Lincoln Benefit Life Insurance...
• Gasoline prices going crazy and we cant afford it
• Excellent service... NOT!
• Lincoln Benefit Life 2940 South...
• Poor Customer Service
• Death, Taxes, and...
• Run by a horrible, mean, nasty...
• THANKX