Nordictrack Complaint

AudioStrider 990 - Icon Fitness

force68's Picture Reviewed by force68
Complaint 		 0

I purchased the NordicTrack elliptical from Sears last month because I thought they were a good quality company. After assembling the machine, I found it was loud and not smooth as advertised. The machine was inspected after 2 wks of waiting for Icon Fitness repair to respond and it was determined to be defective. There was no repair for the machine, only repair. The company has promised a replacement it. Over a month has passed and Icon Fitness still cannot give me a date that I will have a replacement. Best they can do is "maybe" 2-3 weeks longer.

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iconfitness05 says: (5 months ago)
 0
Dear Customer,
I apologize for sending you a second message but I typed in the incorrect email address. If you chose to receive the free merchandise please email me at cstechops@iconfitness.com. Thanks again. Remember to put attn:Cameron Oper 8 somewhere in the email heading. Thanks.




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