Smart Lidz Complaint

And the saga continues! I called...

Reviewed by Sharon
Complaint

And the saga continues! I called everyday to cancel the Smart Lidz order I had placed on their website. Each day I was told the order wasn't showing in the system as yet. I was assured on the 4th day since it hadn't shown up that the order just did not come through.

I live in Southeast Florida. Did anyone hear my angry scream of frustration today when I found a package from Smart Lidz on my porch today? I called them( no problem finding my account this time) I was told to send them back and they would credit me the twenty dollars for the product but I would still have to pay the thirty-one dollars and eighty cents for the shipping. The kicker is the same day I was told since it was over 72 hours the order never went through is the day my card was charged. Interesting huh?

I have filed a dispute with my bank and I told Smart Lidz if I didn't hear from the corporate office within two days as I was told would happen, I would be calling my States Attorneys office.

I think this is fraud since there is no page for you to accept the total amount due before the order is complete. So the bottom line is before placing an order for these types of products, I will check to see if there are negative comments online.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Smart Lidz!

	Create a support ticket for Smart Lidz!

	More Smart Lidz reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

Yikes says: (2 years ago)

I just got fooled by this ad and placed and order too, only to find $20 in shipping a $10 item! Who has had luck getting in touch with someone at this company for a refund before they ship out? Anyone? I want to cancel before they process.

View all comments

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 4x7 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More Smart Lidz reviews

Similar reviews

MeasuredUp Success Stories

"Customer Service reps saw my review on MeasuredUp and answered my complaint through the MeasuredUp system. I am very happy that i got my refund." Jim H.