American Express Company Complaint

Reviewed by wynams Complaint

0

My credit is as clean as it gets, no collections, late payments, nothing ... the only thing keeping my FICO (750) from being 800+ is that I carry a balance on 2 of my cards.

I was an AMEX card holder for 4 months when they canceled me (right as my rewards and interest promos were maturing) ... $20 in interest and $100 in lost rewards before I could get my balance transferred.

If you are a Costco member and have an AMEX issue:

Call Costco corporate member services at
(800)774-2678 (have your Costco Member # handy) ... press 0 and an CSR will be with you.
and/or visit https://costco.egain.net/system/web/custom/initialPage.html

I just had a great conversation! Professed my love of Costco, told them I hope they would look at their relationship with AMEX, referred them to this blog, and made sure they put on this ticket my phone number to contact me for more information.

Any wonder why Costco is so highly rated by customers and employees and AMEX is not? Shouldn't be ... service is king!

http://twitter.com/CreditMatters
http://www.creditmattersblog.com/
Also good resources ... my AMEX cards are shredded and I will continue rewarding my Fidelity Visa :P

I also sell online and I used to accept AMEX. Not anymore, I only accept Visa, MC and Discover. AMEX will never see another transaction fee from yours truly,

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