American Express Company Feedback

smithtasha32 says: (6 months ago)

 0

I have been treated unfairly by this company. American Express have problems trusting their customers, due to prior issues with customers not paying on his/ her account. Customers truly do pay the price for any prior unsettled customer debt issues. I had a credit card of an initially $2000 credit line. Within 4 months, they lowered my line of credit stating that my balance was too high and I was putting less on the monthly payment than what I had
been taking off the card. Mind you tthat at their own policy, there is
not a set fee for payments. Minimum
fees are allowed and I normally pay
more than the minimum and this is
what should matter. Upon contacting
the company about this matter, they
stated that what they were doing
was being careful due to funding
problems (economy issues and prior
customers debt concerns.) In my
book, this is not good customer
care, to lump customers into one
category. This is exactly what they were doing and sadly not
having a clue on how they are only
hurting their business. I barely
use the card now. I have payed off my charge card and do not use
it anymore (unless I really have
to.)

majab says: (7 months ago)

 0

American Express, is not accepted in most establishment here in Austrlia, very few accepts it, and when it comes to paying your credit card there's always charges to make the payment even at their own foreign exchange offices, I had one which I made payment when ever its due, I believe after paying all of on my statement that I don't owe them anything, not realising that the fee on the counter when I made the payment is charge to me on my next statement which I don't bother to open as I paid it all off, and never bother using it anymore, then one day I had letter from them saying that they have listed me in credit rating agency with a bad rating, just because I haven't paid their counter charge of$1.98 and now my credit rating is ruined thanks to giving my details to American Express, now I know why people don't use and no shops would take it, because as soon as you don't use them often enough American Express will ruin you...

majab says: (7 months ago)

 0

You may wonder why a lot of establishment will not accept American Express credit card, I was travelling in Asia last year in the 4 countries I've visited and in places that I've visited not a single one would accept it, it's like its dirt to them, it's true too that in what Majab says, there's always a fee to pay your bill statement for American Express even at their own offices. I don't recommend Amex card to anyone espcially travelling as it's useless and the fees are execessive.

majab says: (7 months ago)

 0

American Express, is not accepted in most establishment here in Austrlia, very few accepts it, and when it comes to paying your credit card there's always charges to make the payment even at their own foreign exchange offices, I had one which I made payment when ever its due, I believe after paying all of on my statement that I don't owe them anything, not realising that the fee on the counter when I made the payment is charge to me on my next statement which I don't bother to open as I paid it all off, and never bother using it anymore, then one day I had letter from them saying that they have listed me in credit rating agency with a bad rating, just because I haven't paid their counter charge of$1.98 and now my credit rating is ruined thanks to giving my details to American Express, now I know why people don't use and no shops would take it, because as soon as you don't use them often enough American Express will ruin you...

match says: (1 year ago)

 0

I have been treated so unfairly by this company after over 20 years of on time payments. Because of their poor business judgment their customers are paying the price.