EarthLink, Inc. Complaint

After receiving a call from...

Y.Elmas's Picture Reviewed by Y.Elmas
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After receiving a call from Earthlink at the beginning of April for a home phone+ high speed internet service, I signed up. It's been almost a month, not only they haven't been able to switch me over to their service, but also now my phone service is cut, too, for the last two weeks. So, no phone service. I called 20-30 times, each time wasting hours on hold. I don't remember how many times I explained the situation, They outsourced their service to another foreign country, so it's either hard to understand what they say or they don't understand what I tell them.

I recommend NOT even cosnsidering earthlink. They have the WORST!!! customer service, as well as WORST technical team.


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