Crescent Processing company Complaint

After 7 days they Would not process my customers card - Crescent Processing Company

WFdirect1952's Picture Reviewed by WFdirect1952
Complaint 		 +1

My Customer wanted to pay for her hardwood with her credit card. Because of some earlier problems getting Crescent to process my credit transactions, I called Crescen's Compliance Department and explained the circumstances of the credit transactions. After confirming the customer was present with her card and informed them of the amount she was charging, Crescent Compliance Department said they would process her card.

I swipe her card on 9/18/09, it was approved. I faxed in the orginal invoice, copy of the credit card transaction showing customer signature and had customer sign that material had been received in good condition. On 9/23/09 Crescent wanted me to have the customer sign a statement that the material was received by her and the material was correct, which I did. On 9/25/09 Crescent Processing called to inform me THEY would not approve the transaction and I was required to reverse the charges. Now my customer has my hardwood nailed to her floor and I don't have my money for my goods. Customer is very upset because she has already paid her credit card for the $6,000 purchase. As of 9/28/09 no refund/reverse charge transaction shows up on customers online statement.

These people are scams. They hold your money for your credit transactions and will make you jump thru hoops if you are lucky enough to get them to process a transaction for you.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Crescent Processing company Reviews and Complaints More Crescent Processing company reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Company was claimed Company was claimed!
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 1+7 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Crescent Processing company reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team