KYMARO Complaint

Advertising on TV - Kymaro

8706's Picture Reviewed by 8706
Complaint
 -1

You can stop taking advantage of consumers who would like to buy your product and then get stuck with S&H charges that border on usery.
The product was $39.95 and I paid $46.75
in Shipping & Handling. UNBELIEVABLE.
I can return the nude top at my own expense for a refund of $39.95. You have ruined it for every reputable marketer.

Mad as Hell and I am not going to take it anymore

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blablabla says: (2 months ago)
 0
Well, they jeans sound god and look good, but after reading the complaints and shipping charges that are totally unreasonable I will stick with Lee Jeans. Thanks, but no thanks.

Why you people have to charge that much for shipping is beyond belief.

Less is more... Lower your prices and you will not be able to keep up with the orders.... duh! Anybody knows that.

Wal Mart has the best deals anyway and I don't have to pay shiping charges.

If you really want to sell your jeans then do us all a favor. You can ship for less and I know because I ship out things all the time in my busines.

Brenda222 says: (3 months ago)
 0
CUSTOMER COMPLAINT"
I also ordered the Body Shaper and was hit with extra $22.90 fee over the quoted price i was given. Last time i checked $39.95 + $19.90 =$56.85 not$79.75 which the charged my checking account. I have no idea what it is for, as i have not received mine at this time. I also ordered the ,FREE, FREE, FREE, one at a shipping and handleing fee of $9.95,this was quoted in original price. It may take along time to get your order and if you want to cancel you must cancel it in the first 24 hours after ordering.,You get nothing free because you are paying for the so called FREE one,this product may be great.,but the company that sells it are just scamming its customers with those hidden fees. I wish that i had not ordered it.DO NOT ORDER FROM THIS COMPANY

Disappointed03 says: (3 months ago)
 0
I ordered Kymara jeans June 2009. I still haven't received them. After calling customer service twice with a 24 hr period, the representatives haven't been able to resolve my problem. Neither of them has sent a form they say is needed and that should be completed and returned to them before they will send my order again. Had I known the problems associated with this company, I would never have ordered. I am so disappointed that the service is so lousy.

sunshine2 says: (6 months ago)
 0
customer service would be nice, my daughter and I sent for the body shaper jeans, they were to big. We could not find an invoice in the package. Several attempts to get one emailed to her or myself for sending back for smaller sizes failed. We do not have many days left before the thirty days are up , I do not wish to be eating this cost. Help Please

KymaroAdmin says: (7 months ago)
 0
Consumer,

I am aware of your frustrations due to the policy stated. We do provide a money-back guarantee for the Nude Top and all free gifts are non-refundable, however, if you feel the policy was not explained to you in detail, we would be happy to listen to the recording of your order and assist you if you were not fairly explained the policy. You may reach us here during regular business hours and anyone in our customer service department would be happy to assist you. We are available Mon-Fri 8:30am-5:30pm PST at 888-596-2761.

Please feel free to contact us with any further questions or concerns. We would be happy to rectify this with you.


Thank You,

Kymaro Customer Service Admin.

youto says: (8 months ago)
 0
I received the products, but no free prize came with it. Also, there was a hole in the black nude top when I open the package, all no futher holes are noted in the other. So, I am returning it for an exchange.




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