Acai Performance Products Complaint
Acai Berry - Free Sample - Acai Berry - Free Sample
|
Reviewed by ggladstone Complaint |
  0 |
My mother always taught me to try to learn from someone else's mistakes and stop reinventing the wheel.
We are all being deluged with emails about the Acai berry and these free samples - just pay postage. Okay, one dummy, step up to plate.
Naive and trusting, I ordered my one week free sample for $3.99 hoping to see a wonderful difference in my life and go on to a lifetime supply of this fountain of youth and health.
I took the week's supply...felt no different...and said "oh well...I've done worse things with $3.99."
I know you're waiting for the other show to hit the ground and duck...here it comes!
I get a package in the mail with a bottle of 60 pills. I go on line and look at my credit card and they have charged my card an additional $74.99!!!!!!
First I called the c/c company and am disputing the charge but I know I will lose. I contacted Performance Products USA at acai.performanceproductsusa.com and was refered to their webpage buried among millions with a click on accept terms which has a negative marketing plan and they will continue to hit my card for $74.99 until I opt out of the program.
They also refuse to take it back "unopened" and could care less about anything I try to do. Because of their terms, no matter how well they hid them on their website and how unethical opt out programs are, the credit company will deny my dispute
Was this review helpful to you? Register to participate by writing your own reviews.
|
CUSTOMERS RESPOND HERE: |
BUSINESSES RESPOND HERE:
|
||||||||||
Share This Review
Tweet this
Digg
Facebook
StumbleUpon
del.icio.us
Google
Link to this review, copy and paste the code below to your website or blog
Comments - Consumers and Companies Connect by Commenting
0 I ordered the free trial of acai berry detox and life cleanse for only 99p, only to find that i have been charged 78.85 X3. I am furious to say the least. when i took the capsules my heart was racing and my bloodpressure sore. I couldnt sleep very well either. I am sure i was on some kind of illegal drug. I am now going to the doctors to have ecg as my heart has started to race quite a lot along with low blood pressure. I hope i havnt done any damage to myself
I have ordered the Free No Risk Trial for Acai Berry Detox where I was to pay only shipping, which was .99. I tried it and my heart was racing, my blood pressure shot up and I felt unstable on my feet. I felt like I was on a drug rush. It was a free trial and I noticed that my account was pending a transaction of $79.95. I immediately called (1-866-949-0138)this number which I got from the terms and conditions of this product. It said I could cancel and receive a refund if I am withing the 19 days trial period. I was given a cancellation number and assured that my account would not be charged for the amount of $79.95. I should have read the terms and conditions before purchasing this product. You have to call and cancel any future debiting of your account. And please, remember to read the terms and conditions of every product your purchase on-line.
0 i too fell for this scam, an offer to work for google turned out to to be nothing but pure thievery. they billed me three time for some products i never received by the time the charges appeared on my c/c statement the 40 day trial period which i never even read was over and refused to give me credit. but i will not let up till they pay up and shut down. keep on them everyone till they are out of business and in jail
0 I have just had the same problem. My bank knew of this scam as well, but does not have it red flagged. I called the company and demanded a refund, but they basically just laughed. I usually never fall for this crap, but this time I did. Don't be stupid and fall for it yourself!!
0 This is a scam!
Do not give them your credit card.
Read and read and read and don't give them your credit card!
Do not give them your credit card.
Read and read and read and don't give them your credit card!
0 We had the same scam experience to the tune of $300 plus before my wife noticed the charges on our credit card statment. So far they've agreed to refund $60. Because of their clever 15 day cancellation notice that flys under everyone's radar the credit card company says they cannot dispute the charges eventhough the product has been returned. Our credit card carrier was familiar with the company and the scam so we were not the first sucker to call them to dispute the charges.
There should be a way to get more prominent placement of the fact that these suplement product sales are largely a scam. I now question the veracity of any info you read on these products.
There should be a way to get more prominent placement of the fact that these suplement product sales are largely a scam. I now question the veracity of any info you read on these products.
0 I too had the same surprise on my credit card account. I called immediately and spoke, rather yelled, at their customer service person who told me about the "hidden"agreement. I told him I would not pay and wanted to speak to a supervisor. I did and went through the same thing again. I told her that I was an attorney and I would fight this as long as it took and that I was calling the Better Business Bureau and any other internet site I could find and tell them about this scheme. She put me on hold and then told me that I was being refunded my money and that my name has been removed. She gave me several cancellation i.d. numbers and refund i.d. numbers. I will be checking my credit card daily until I see the refund.
0 I too had the same surprise on my credit card account. I called immediately and spoke, rather yelled, at their customer service person who told me about the "hidden"agreement. I told him I would not pay and wanted to speak to a supervisor. I did and went through the same thing again. I told her that I was an attorney and I would fight this as long as it took and that I was calling the Better Business Bureau and any other internet site I could find and tell them about this scheme. She put me on hold and then told me that I was being refunded my money and that my name has been removed. She gave me several cancellation i.d. numbers and refund i.d. numbers. I will be checking my credit card daily until I see the refund.
0 Your company is a complete sham. How can you offer a free trial of a sample and then bill us for a producte we never ordered. You are crooks. I would'nt take your product now for any reason.
0 When you have a problem with a company making a repeat charge on your credit card, you call the credit card company and tell them to stop payment on anything from that company. You can write to them as well, telling them about that scam. Some card companies will put a flag up when you try to make purchases from certain vendors. It never hurts to have something in writing. try sending it registered or certified, whichever is cheapest, both require a signature and then you will have a record of it.
0 www.michelleweightloss.com and www.beckysweightloss.com are one in the same. I have a problem with that both link to Acai Berry products, same face,story, etc. and I apparently am a new victim but not for long.
0 Anyone who is having problems cancelling, I was able to call 866-210-8962 to cancel and was given a cancellation number. However they still could care less about taking my money and not wanting to refund it, but hopefully I will not receive any more nor will I be charged for anymore.
0 I am not sure how long ago this was posted, however I had the very same problem with them. I ordered my free trial and then 2 1/2 mo later $89.31 is taken out of my account and a few days later I get more bottles in the mail. I called to let them know I was only interested in the trial and that I did not order more and they did at least cancel my account but would not refund me nor take the unopened bottles back. I called back asking to speak to a supervisor or manager and the man on the other end kept saying I'm sorry I cannot hear you we have a bad connection, can you please call back later. Very poor customer service. Also, the regular bottles that were sent to me also said TRIAL on them so I feel if I should not have been charged full price for them.
0 I had a similar experience and was searching for a place to tell anyone at all when I found your review. I signed up for the free trial got the bottle and never even opened it. I had forgotten about it until I got a $89.31 in my debt account. I called customer service and was told I could cancel my account but was not going to be able to be refunded for the amount I'd already been charged. I asked if I could send it back and get a refund the man said NO. In my anger I asked to speak to someone else and was told there was no one else to speak to and that even if there was I would get the same answer, NOT REFUNDABLE. I'm furious to say the least.
DO NOT try the free trial unless you plan on spending a great deal more money on a consecutive basis!
DO NOT try the free trial unless you plan on spending a great deal more money on a consecutive basis!
0 Same here. I am still so angry about this deceptive form of advertisement. I would have never spent my hard earned money for something so useless.
0 I have tried to stop receiving these pills since my 3 day sample. my creidt card gets hit every month. the pills dont even work. i can't even cancel. Does anyone know how stop stop receiving these pills?
Thank you
Thank you
0 I called my bank account and they issued me a new card so they cannot charge me for any following months. I also verified with them that the card I have now is invalid and is "useless" so no charges can be made on it. I should be receiving my new card in a week or so.
I basically requested the new card as a last resort. I kept trying to call and get in contact with them, and they either said their system was down and to call later, or that my account with them cannot be found.
After 2 days of trying, I called my bank and had a new card issued.
I highly suggest everyone to do this.
I basically requested the new card as a last resort. I kept trying to call and get in contact with them, and they either said their system was down and to call later, or that my account with them cannot be found.
After 2 days of trying, I called my bank and had a new card issued.
I highly suggest everyone to do this.
0 I am in the UK and the same thing happened to me. I received the trial yesterday (which was the 14th day). I made the order on the 3rd Nov 08 and they only shipped it out 10 days later. I tried the online cancellation but it don't have the right link.
I will be pursuing this as i paid for a free trial and will not be charged for the full 30 day when i didn't even get the trial before they charged me (charged me on the 13th day of the free trial too...). This makes the Terms and Conditions null and void in my view. I paid for a free trial which i did NOT get. I finally spoke to someone after trying 4 times, the person didn't speak very good english and i spent 10 mins spelling out my name to him. I was told that my credit card would be refunded after 14 working days but i have read that no-one has ever received a refund from your company. This was all after i was offered 'deals' to keep me joined. I have just received the 31 day supply and have returned it to the address on the label. I just want to know that i will be refunded for this and that my details have not be sold to other companies who are now scamming me for money i don't even know about!
I will be pursuing this as i paid for a free trial and will not be charged for the full 30 day when i didn't even get the trial before they charged me (charged me on the 13th day of the free trial too...). This makes the Terms and Conditions null and void in my view. I paid for a free trial which i did NOT get. I finally spoke to someone after trying 4 times, the person didn't speak very good english and i spent 10 mins spelling out my name to him. I was told that my credit card would be refunded after 14 working days but i have read that no-one has ever received a refund from your company. This was all after i was offered 'deals' to keep me joined. I have just received the 31 day supply and have returned it to the address on the label. I just want to know that i will be refunded for this and that my details have not be sold to other companies who are now scamming me for money i don't even know about!
0 Ok I am going to help all of you that are having problems. I ordered this stuff and cancelled 5 days after.
Try calling the Total Cleanse number, back to back several times. I got through and an automated person came on the line and I was on hold for about 7 minutes. If this is does not work go to: http://sflnutrition.com/
There is a LIVE CHAT session that you can start and they will cancel for you and also send you a confirmation e-mail and transcript of the whole conversation.
#2
If you ordered Acai Berry 500, I got through fine. HOWEVER, you will need to also call the CANCEL the FIT program and the PRICE LIMBO program. When you get this product you are automatically entered into this agreement. If you do not CANCELL you WILL be charged after the trail period of 7 days.
FIT : 1-866-407-1022
The guy was very helpful. If you ordered Total Cleanse and Acai Berry you have 2 account with them, make sure you CANCELL BOTH accounts.
Price Limbo is a Website
www.pricelimbo.com
Go to “sign in”
User: e-mail address
Password: zip code
You will need to go to my account information and request to cancel. They will send you a deactivation e-mail and you will need to click on it in your own personal e-mail account to deactivate.
This should take care of everything.
Try calling the Total Cleanse number, back to back several times. I got through and an automated person came on the line and I was on hold for about 7 minutes. If this is does not work go to: http://sflnutrition.com/
There is a LIVE CHAT session that you can start and they will cancel for you and also send you a confirmation e-mail and transcript of the whole conversation.
#2
If you ordered Acai Berry 500, I got through fine. HOWEVER, you will need to also call the CANCEL the FIT program and the PRICE LIMBO program. When you get this product you are automatically entered into this agreement. If you do not CANCELL you WILL be charged after the trail period of 7 days.
FIT : 1-866-407-1022
The guy was very helpful. If you ordered Total Cleanse and Acai Berry you have 2 account with them, make sure you CANCELL BOTH accounts.
Price Limbo is a Website
www.pricelimbo.com
Go to “sign in”
User: e-mail address
Password: zip code
You will need to go to my account information and request to cancel. They will send you a deactivation e-mail and you will need to click on it in your own personal e-mail account to deactivate.
This should take care of everything.
0 The terms are hidden at the bottom of the page....I can't believe I got caught on this one. The company I used also signed me up for 2 other trials that I was going to be charged for.....arghhhhhhhhh
CAREFULLY READ AND AGREE TO PURCHASE TERMS BELOW BEFORE ORDERING:
I understand that by ordering Extreme AcaiBerry, I am agreeing to receive Extreme AcaiBerry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-877-350-8480 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme AcaiBerry to be shipped at that time to my door.
Unless I uncheck the box above(if available), I would also like to take advantage of the the 21 day bonus trial to PriceLimbo for eight dollars & fifty one cents a month thereafter, should I choose not to call and cancel Price Limbo.
I agree to the (7) day bonus trial to Fit Factory for ($29.95) each month thereafter, should I choose not to cancel. For questions or to cancel, please call our Customer Support team at 1-866-407-1022 M-F, 9am-9pm, EST.
Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme AcaiBerry. I understand that I may cancel any future shipments Monday through Friday by calling 1-877-350-8480. Our hours of operation are from 8am to 5pm MST.
We do not accept returns on any products that have been shipped.
Extreme AcaiBerry
4650 SW 51st Street
Suite 711
Davie, FL 33314
CAREFULLY READ AND AGREE TO PURCHASE TERMS BELOW BEFORE ORDERING:
I understand that by ordering Extreme AcaiBerry, I am agreeing to receive Extreme AcaiBerry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-877-350-8480 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme AcaiBerry to be shipped at that time to my door.
Unless I uncheck the box above(if available), I would also like to take advantage of the the 21 day bonus trial to PriceLimbo for eight dollars & fifty one cents a month thereafter, should I choose not to call and cancel Price Limbo.
I agree to the (7) day bonus trial to Fit Factory for ($29.95) each month thereafter, should I choose not to cancel. For questions or to cancel, please call our Customer Support team at 1-866-407-1022 M-F, 9am-9pm, EST.
Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme AcaiBerry. I understand that I may cancel any future shipments Monday through Friday by calling 1-877-350-8480. Our hours of operation are from 8am to 5pm MST.
We do not accept returns on any products that have been shipped.
Extreme AcaiBerry
4650 SW 51st Street
Suite 711
Davie, FL 33314
0 Get in contact with the Attorney General office in Florida. They are so helpful.And they will help. I have called and have the forms to fill out. Regards,
More Acai Performance Products reviews
- A REAL SCAM
- ACAI BERRY FREE TRIAL RIP OFF
- Fraudulent Charges
- This is a Scam!
- deceptive
- FRAUD
- fraud
- Shame On Dr.Oz and Oprah
- Big Scam
- Scam
- Worst customer service
- products
- cancel/refund
- scammed
- SCAM!!!!!
- Acai Berry Scams, can't cancel, and what not
More
Similar reviews
- i want mm money back
- Fraudulent Charges
- Free Trial is scam
- scam
- Acai Berry Scams, can't cancel, and what not
- This is a Scam!
- return
- Thanks for the Free Sample
- ACAI BERRY FREE TRIAL RIP OFF
- Dear Knotts Berry Farm Subject:...
- Alternate phone #
- SCAM!!!!!
- Pure Cleanse
- resverxp
- Pink Berry New York City Finally...
- Cancel whatever there is on my account
More
WELCOME to MeasuredUp
Click here to add this free widget to your website or blog!
[Top]
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live