Universal Technical Services or UTS Complaint

AWFUL SERVICE

Reviewed by DISSAPPOINTED
Complaint

I have been trying to contact someone since November. I have an extended warranty on my eliptical and wanted it serviced before 12/31/08. I have been on hold every time I called. No one has ever answered. The longest time I was able to hold was 50 minutes while making dinner. No answer. I called Nordic Trac to see if they could link me. I was told they could link me and put me on hold. They came back and said I would be contacted before the end of day. It is two weeks later and I have not received a call. Now I am on hold again for 44 mins. Is there one person servicing the entire country? I paid to have my equipment maintained but you don't make it easy. I just purchased a top of the line treadmill with a service agreement. I'm sorry I did. I wish I would have discovered this website before I made the purchase. I don't have time for this aggrevation.

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treadmilltech says: (4 months ago)

If you're in the Los Angeles area, our exercise equipment service and repair company has an excellent reputation and would love to help you. Please feel free to email us at treadmillrepair@gmail.com or call 888-GYM-REPAIR (888-496-7372) to contact us. You can check out our great reviews from happy customers at www.exerepair.com, or on Los Angeles Craigslist under "skilled labor", on yelp.com, or angieslist.com.

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