ADT Security Services Complaint

AWFUL CUSTOMER SERVICE! - install!

Reviewed by Sibahan
Complaint

We installed a security system in our new home in August 2008- WE PAID for it to be installed, just over 280.00. We pay monthly service also. (no freebies here!) When the installer left, and gathered the signatures...(with explination of the keypad) we noticed he installed the main junction box on a wall that was being dismantled in the basement. (YES BEING TAKEN DOWN AT THE TIME!) we called numerous times with no answer from CS, and no return phone calls. Told us we needed to talk to the instal mgr. It took nearly 3 months to get them on the phone, and then they refused to move the box, with out a 150.00 chg per half hour! (said it would take about 2 hrs!) Its a rip off. We never paid it, and would not pay for it to be moved. My husband ripped it off the wall, and stuck in loose in the corner of the basement! They ripped us off....quite a few times!

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about ADT Security Services!

	Create a support ticket for ADT Security Services!

	More ADT Security Services reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 1+2 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More ADT Security Services reviews

Similar reviews

MeasuredUp Success Stories

"Thanks MeasuredUp for helping solve my customer service complaint. The company I reviewed saw my complaint and contacted me to solve it. I like MeasuredUp better then Twitter because i could get into detail about my complaint." Lila C.

Activity

All Activity

0 Comments

DetailsReview Rating: 1 out of 5
Reviewed By: Sibahan
Company: ADT Security Services
Product: install!
Date Added: 9 months ago

Click here to add this free widget to your website or blog!

[Top]

ADT Security Services Complaint