American Moving Services Complaint

AVOID AT ALL COSTS - Movers

jtiwiseman's Picture Reviewed by jtiwiseman
Please Improve 		0  

Lily, our CS, stated verbally that the deposit was to be verified and held until moving day, it was instead cashed immediately.

The moving company then did not arrive during our contracted window of time of either the 17th or 18th of August. Spoke with Jay, Eli and Joe (after repeated calls to get a hold of someone - NO ONE CALLED ME to discuss the non-arrival) and was told reason for delay was "I don't know." I was told nothing would be done to complete contract.

Joe refused to create and send a new order for service or a new arrival date, despite the DOT laws regarding movers. Joe stated didn't know when the movers would arrive, ignoring our contract.

I stated this was unacceptable as the lease was out on my house, the roof was being torn off and it was unlivable, and I had a job to beginning on a established date. Joe and Eli were both extremely rude and uncaring. I was told tough luck and then no calls were returned or answered.

48 hours passed without any communication from this moving company. This resulted in extra expenses and having to hire a new moving company at the last minute in order to complete my move as scheduled.

Misrepresentation of company: Same company two different BBB accounts. Address listed 1747 Van Buren St., #720, Hollywood, FL 33020 AND 8201 Golf Course Rd NW Ste D3-344, Albuquerque, NM 87120. Bait with the AA rating of this company and switch with the D rating of the FL address.

Other Numbers: (954) 923-2955, (888) 668-3990, (505) 629-0646

CS rep who assisted us- Lily D. ext 103
Manager: Eli Ash at NM number
Joseph Mangiafico, Dispatcher/Customer Service
President list as a Jessica Szachniuk - will not answer or return calls.

USDOT #: 635580 MC#: 486912


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More American Moving Services Reviews and Complaints More American Moving Services reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 1+7 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

Similar reviews

User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team