AT&T Inc. Complaint

AT&T Frederick, Md - AT&T Phone Service

rez190's Picture Reviewed by rez190
Complaint 		 0

I went to my local AT&T store in Frederick, Md and purchased a pay as you go phone for about $40.00. I tested the phone at home by calling my wife's cell phone so that the number would show up on her phone. I noticed a dialog on my new AT&T phone indicating a $0.25 charge for just dialing the number. My wife never answered her phone and I was charged.

I returned to the store to return the phone and was told that they would only refund about $20.00 of the $40.00 charged because there is a $20.00 activation fee.

It would have been nice of them to tell me these things when I purchased the phone. I think AT&T is being unethical with their fees and has unfair business practices.

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