ADT Security Services Complaint
ADT secure service contract - service contract
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Comments - Consumers and Companies Connect by Commenting
0 Interesting article,good point
ToddDiroberto
http://www.merchantcircle.com/business/American.Satellite.Inc.presented.by.Todd.DiRoberto.and.Caleb.Wickman.866-512-4714
ToddDiroberto
http://www.merchantcircle.com/business/American.Satellite.Inc.presented.by.Todd.DiRoberto.and.Caleb.Wickman.866-512-4714
0 ADT realy took advantage of my MOM (When my mom get on the phone with a sales person they have a feild day with her since she doesnt know what to say to them.
When she says yes some times she' mean NO becuase she hof her Stroke she had year ago.
I have called ADT and told them about this and they tell us they cant do anything about it.
Ive even had Councle on aging try to help her.
AT&T did this to her many time .
They would call 2-3 times a year and ask if she wanted long distance service, Call waiting etc service. and she would say yes when she meant NO and I wouldnt find out till 4-6 months later when I would see a Notice of Termination of service.
Then I would see he bill went from $14.99 a month to $75.00
Now I have this Problem with ADT
I'm about to write a letter to the Govener for help.
When she says yes some times she' mean NO becuase she hof her Stroke she had year ago.
I have called ADT and told them about this and they tell us they cant do anything about it.
Ive even had Councle on aging try to help her.
AT&T did this to her many time .
They would call 2-3 times a year and ask if she wanted long distance service, Call waiting etc service. and she would say yes when she meant NO and I wouldnt find out till 4-6 months later when I would see a Notice of Termination of service.
Then I would see he bill went from $14.99 a month to $75.00
Now I have this Problem with ADT
I'm about to write a letter to the Govener for help.
0 I have the same contract fraud problem with ADT. BEWARE!! The Salesperson does not state anything and the page I signed does not contain any contract clause (it is hidden on back of the page). They will also increase prices during this period. Real bad experience.
0 ADT promised my wife a month-to-month contract while I was deployed for 14 months. When I returned, I cancelled the contract and they said that it will cost $350.00 since it was a 3 year contract. I will fight them in small claims court.....see if they show up.
0 I could not agree with you more! The same thing happen to us. Just this year and month 10-10-08. I can't believe the audacity of ADT in not supporting our wish to cancel service. Even though we did not agree for such 3 year contract.
NEVER AGAIN!
NEVER AGAIN!
0 ADT = liers
For all the good opinions, just wait till you want to cancel…
I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service.
The sales rep came in and signed me for 3 yrs for 34.99/month. He never once mentioned it was a three year contract. I just bought the house and didn't read the fine print carefully...
After a year when I tried to cancel, they told me it's a 3-yr contract and basically told me I deserved it. Not only that, they raised rate on me and told me although I was bound by the contract, the fine prints said they could raise rates any time they wanted.
At last, 3-yr passed and I tried to cancel, they immediately lower the rate to 19.99/month without contract on month-by-month basis, I said OK - big mistake.
After 11 months I tried to cancel again, the representative was very rude and said I was under contract, I said no and he demanded proof. I said you guys told me on the phone last year...
After very lengthy conversation, they finally gave in... but as a FAVOR to me!
It's a terrible experience, they were very nice to sign you up, once you are on the hook, they would try anything and everything to squeeze you... unbelievable practice
I'll never deal with the company again
For all the good opinions, just wait till you want to cancel…
I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service.
The sales rep came in and signed me for 3 yrs for 34.99/month. He never once mentioned it was a three year contract. I just bought the house and didn't read the fine print carefully...
After a year when I tried to cancel, they told me it's a 3-yr contract and basically told me I deserved it. Not only that, they raised rate on me and told me although I was bound by the contract, the fine prints said they could raise rates any time they wanted.
At last, 3-yr passed and I tried to cancel, they immediately lower the rate to 19.99/month without contract on month-by-month basis, I said OK - big mistake.
After 11 months I tried to cancel again, the representative was very rude and said I was under contract, I said no and he demanded proof. I said you guys told me on the phone last year...
After very lengthy conversation, they finally gave in... but as a FAVOR to me!
It's a terrible experience, they were very nice to sign you up, once you are on the hook, they would try anything and everything to squeeze you... unbelievable practice
I'll never deal with the company again
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ToddDiroberto
http://www.merchantcircle.com/business/American.Satellite.Inc.presented.by.Todd.DiRoberto.and.Caleb.Wickman.866-512-4714