Mitsubishi Television Complaint

57" HD Mitsubishi

Reviewed by earthtest
Please Improve

I purchased 2 Mitsubishi 57" HD 1080P televisions and have had 4 lamps go out so far. One of the TV's I purchased was a gift to a friend with children and they have had 3 lamps go out because they watch it more than I watch my TV and thats why I am so angry about buying these TV's. I don't watch TV a whole lot and only had about 20 hours on it when the lamp went out. That was about a year ago and because I am so busy and also don't feel I should have to go and buy a lamp for this TV everytime it goes out I havn't replaced the lamp on mine. For over a year now I have wished I could watch it, but it just sits there taking up space in my livingroom and is just a worthless piece of junk. I spent nearly $5,000 for the2 TV's, but they never told me I would have to keep replacing lamps to be able to watch it and they didn't give me any extra lamps with it so I feel cheated and would return the TV if I could. I have a 42" plasma TV made by Sony hanging on my wall in my bedroom that has never had a problem and I have had it for about 4 years now. The Mitsubishi only ran for about 20 hours before there was a problem with it. UI suppose I will have to go and get a lamp someday or it mayjust end up in the junk yard. Anyway I can't watch it and don't know when I will be able to. I contacted Mitsubishi and they told me to get a hold of a local authourized service company. I guess so I can pay them more money to have them put in a lamp. It wouldbe nice if Mitsubishi would just give me a free lamp evey now and then. I gave them $5,000 dollarsand what did they give me? They gave me a tV that doesn't work.

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Comments - Consumers and Companies Connect by Commenting

Texgirl says: (4 months ago)

We had the same problem. We've replaced 2 bulbs, sent to the shop for a repair that took more than 2 weeks, only to get it back to run for 3 days. Lamp light is on again a 4th time. Went out 4 times in 3 months. Warranty company is beginning to trip because the service team they are using is sorry, and now everybody is pointing fingers. What about the $2,000 plus we paid for a TV?

molliebb says: (6 months ago)

we bought a 48 inch LT40133 in Nov 7, 2007
May 1 2008 the TV went out completely.Mitsubishi says the TV nOeeds to go to repair shop, which it is, now we have to wait until the part comes in maybe by the end of this month.I contacted Howard's TV, they are washing their hands clean, the repair service #PVS in

rockrock says: (7 months ago)

OH MY GOODNESS!! I TOO BOUGHT ONE OF THESE T.V.'S 62" $3700.00 A YEAR AGO AND GUESS WHAT? LAMP HAS GONE OUT! I DID PURCHASE THE EXTENDED WARRANTY AND THANK GOODNESS THESE BULBS ARE $300 A PIECE, BUT I AM HAVING TO WAIT A WEEK TO HAVE THE BULB SHIPPED. MY WARRANTY RUNS OUT 2010, WHAT WILL I DO THEN?? A NORMAL FAMILY WATCHES T.V. QUIT A LOT, WHY WOULD THEY MAKE SUCH A T.V. WITH SUCH AN EXPENSIVE BULB?? THERE IS ONLY A 1 YEAR MANUFACTURES' WARRANTY ON THE BULB AND I WAS 2 MONTHS OUT! GUESS WE MADE A BAD CHOICE, SHOULD HAVE STUCK WITH SONY!!

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