H&R Block, Inc. Complaint

Reviewed by Michael2007t Complaint

0

When we went to H&R Block in Memphis in 2008,me and my wife filed a 2007 tax return with them. Later we had to file a amended return with them because the Ira's that I withdraw from my accounts were not put on the original tax return right meaning that we owed back to the IRS 1200 dollars which we paid. In 2009, they found another error concerning that we should have claimed social security disability payments to my wife for the year 2007. My wife talked to the local office before it closed in April and they were supposed to take care of problem and get us back money thru the peace of mind program. After the office closed, my wife called the 1-800 number and they could not find that the local office filed a claim on the peace of mind program.My wife then talked to the another H&R block office that stays open after the regular H&R Block offices close. She talked to the district office and was still having problems. Finally our situation was only approved for tax penalties only and not for the amount we owed the IRS because of H&R Block's mistakes on our 2007 tax return. H&R Block admitted that they made the mistakes. Why can't H&R Block live up to their peace of mind program? I think they are a big ripoff and we will not file with them in years to come because they will not live up to their peace of mind program and I advise other people to file their taxes with someone else.

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