DirecTV Complaint

100% Customer Dissatisfaction - Customer Service

Reviewed by hmh23
Complaint

I recently contacted DirecTV to cancel my subscription. I purchased it through a Verizon bundle and was told it was a one year agreement. I now need to pay an early termination fee of $200+. The customer service manager HUNG UP on me after she was extremely rude and I informed her that I was the Customer. I then wrote to the Office of the President and received a call today and it seems that they really don't care either how their customer service treats their clients. Given what I have read on this website and others, customer service is not a priority and that 100% Customer Dissatisfaction should be their motto.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about DirecTV!

	Create a support ticket for DirecTV!

	More DirecTV reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

ejpro says: (3 months ago)

Had the same experience, but before she hung up I wished that the same thing should happen to her, then she hung up!

View all comments

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 1+3 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More DirecTV reviews

Similar reviews

MeasuredUp Success Stories

"I love going out and telling people that are rude to me that I am going to write a review about them on MeasuredUp and then watch them try and be nicer so i will write a good review." Patty Q.

Activity

All Activity

1 Comments

DetailsReview Rating: 1 out of 5
Reviewed By: hmh23
Company: DirecTV
Product: Customer Service
Date Added: 3 months ago

Click here to add this free widget to your website or blog!

[Top]

DirecTV Complaint