Tire And Lube Reviews and Complaints - Wal-Mart

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Tire And Lube Reviews

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Tire And Lube Comments


gerjoi says: (5 years ago)
 0
i live in Douglas Ga ,we have A small truck and bought 4
new tires in Nov. 2011
was suppose to balance tires for the lifetime of tire or as long as we were the owner
they have never been balanced correct, it has always
vibrated . at the 4th time in i talked to (Larry) the
service dept Mgr. and He (said) we're putting 2 new tires on the truck can't pruve whether or not He did that but the truck still vibrates about the same as the 1'st time in .
i'm a very dissafied customer with the service dept.



cindylovesjohnwf says: (8 years ago)
 0
We just had our truck serviced at Wal-Mart in Tulsa, OK. Right off, they claimed they could not check the transfer case because they did not have the correct tool. They had added declined on the paper we received. Which we did not decline. In fact my husband made a point to ask them if they were going to check the crank case and was told before hand that they would. After we left and stopped at a store across the road we noticed that the washer fluid light was one. We stopped and checked the fluid which was 1/4 in from the the bottom. (otherwise empty) We returned, presented them with the problem and were told that they did indeed fill it up but it had a crack and must have leaked all out. Which was impossible since there was no water under the truck where it was parked. It did have a small crack half way up the reservoir. But the fluid was well below that on empty.
There was a customer there who told us that she was there complaining about her vehicle and not to ever take ours back to any Wal-Mart. They had serviced her car and it had a puddle of oil under her car when she got home. Which it did not leak before hand. They were not going to admit any fault there either.
I have had my fill with Wal-Mart. We have had prior problems when my husband had a tires put on at a Florida Wal-Mart. I was hoping that it was just the one store's problem, but it seems that it is rampant at all the stores. He is not going to give them 3 strikes. He has had his fill and they are out. We will be taking our business elsewhere in the future.




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