Customer Service Reviews and Complaints - Bank of America
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Customer Service Reviews
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redeemed
Bank of America Customer Review
The vast majority of these evaluations are extremely negative, the lack of balance compels me to write up my own brief story. Bank of America has redeemed itself. A few days ago, a lunch place that I frequent filed all of their receipts from the past business week; which is to... More...
(Credit Cards, Finance, Banks) -
Bank of America customer service
Bank of America Consumer Complaint
Recently, I went into Bank of America at Ray & 48th street to cash my pay check. After they learned I was not a customer, I was placed into this small room for 20 minutes. I was told this was a new security measure to protect me? They repeatedly asked me to open an... More...
(Credit Cards, Finance, Banks) -
Invalid Maintenance fee
Bank of America Support Ticket
Maintenance fee is deducted from my checking account at random when I have monthly salary deposits on to this account. Issue is pending since more than a year and still no resolution and help from the BOFA customer service. I would appreciate if they can refund me my money and... More...
(Credit Cards, Finance, Banks) -
charged overdraft fee 9 times in 1 day!
Bank of America Consumer Complaint
I was charged a overdraft fee of $35 nine times in one day! ($315 total) I understand that it is my responsible to balance my account, but I didn't realize that I was in the negative. I was in the negative by a total of $93, but I'm being charged $315 in overdraft... More...
(Credit Cards, Finance, Banks) -
bank of america
Bank of America Support Ticket
I am a former Retired Trust Banker. A vast majority of my assets are invested in BAC common stock. I have three questions to ask: (1) Is BAC solvent? (2) Will BAC go bankrupt? (3) Will BAC be nationalized by the Federal Govt. Thank's in advance for a reply Fred... More...
(Credit Cards, Finance, Banks) -
Do Not Use Bank of America
Bank of America Consumer Complaint
This is the last letter I sent to Bank of America. As of Sep. 2, 2008, my account is still not fixed. --- Bank of America Corporate Affairs 100 North Tryon Street Mail Code NC1-007-18-01 Charlotte, NC 28202-4000 Re: Checking Account Number ************ Thursday,... More...
(Credit Cards, Finance, Banks) -
Poor Poor Customer Service
Bank of America Consumer Complaint
I have a credit card that was previously MBNA then transferred over to BofA the BofA bought them out. I have had numerous problems with the new BofA website, but it wasn't until I called into customer service to try and figure out what was wrong, that the real horror... More...
(Credit Cards, Finance, Banks) -
BANK OF AMERICA CUSTOMER SERVICE
Bank of America Consumer Complaint
I HAVE BEEN A LONG TERM CUSTOMER AT BANK OF AMERICA AND THERE IS ONE THING THAT THEY DO NOT MAKE YOU FEEL LIKE A CUSTOMER, BUT A NUMBER ON AN ACCOUNT. IF A SITUATION HAS ARISEN THAT YOU NEED THEIR HELP TO RESOLVE, FORGET IT, THEY DO NOT HELP. THEY ARE ALL ABOUT MAKING... More...
(Credit Cards, Finance, Banks) -
Bad customer service is an understatement!
Bank of America Consumer Complaint
Short background first: in the fall of 2006 I opened a MyAccess checking account with B of A during a local promo in my community when a new branch was opened. I was promised no monthly maintenance fee without any conditions attached. However, after several months I noticed a... More...
(Credit Cards, Finance, Banks)
Customer Service Comments
Customer Service hasn't received any comments yet.
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