Customer Service Reviews and Complaints - verizon fios

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	First reviewed by: greencore

Customer Service Reviews

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keep hanging up the phone on me
verizon fios Consumer Complaint
I called bunch of time. Bad customer service. After waiting thru 45 minutes to talk to a billing rep. She hung up on me. This happen twice. I would not recommend fois to nobody. THey servuce really stincks More...
(Cable TV, Phone, Internet)
rsarwar Add a Comment
Unbelievable
verizon fios Consumer Complaint
I had FIOS installed on March 6 and am still being billed for my old DSL which the servicemen disconnected. I have talked to 27 people since 11 am this morning and still not resolved. I have been to West Virginia, Pennsylvania and even India. I just get forwarded to the next person - each... More...
(Cable TV, Phone, Internet)
sixhoursandnohelp Add a Comment
Customer Service--Is there any?
verizon fios Consumer Complaint
Wow, for a "communications" company, they are definitely lacking. I tried unsuccessfully for 5 days to cancel my service. I was kept on hold for at least 4-5 hours over these days before I finally got to the "correct" person/dept., who knows. Too many different numbers,... More...
(Cable TV, Phone, Internet)
lwendero Add a Comment
customer service is as bad as it gets
verizon fios Consumer Complaint
I never experienced some much discomfort in my life when trying to contact a company by phone. Although Verizon is a communications company they are pretty bad at that. First of all they don't know how to design a friendly automated system. Their voice activated system is so bad... More...
(Cable TV, Phone, Internet)
greencore Add a Comment