Customer Service Reviews and Complaints - LESLIES POOL SUPPLIES
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First reviewed by: Roddie |
Customer Service Reviews
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help for better service
LESLIES POOL SUPPLIES Consumer Complaint
i am very unhappy and feel i have sought to be exploited i am 77 years.Yesterday oct 24 08 ,I left my haywaard pool sweep in to have a new springs put in. and one new ruter put on. i ask the prise and the manager look it up on the computer and said it would be no charge. to day i was... More...
(Real Estate, Brokers, Mortgages) -
Horrible Customer Service
LESLIES POOL SUPPLIES Consumer Complaint
Shaw location representatives in Fresno California should train Blackstone location representatives on customer service skills. Blackstone location representatives did everything NOT to help us. It went from making us wait for the representative to get off a 10 minutes phone call to looking for... More...
(Real Estate, Brokers, Mortgages) -
Horrible Service
LESLIES POOL SUPPLIES Consumer Complaint
The worst on line customer service I have ever had. Took 2 weeks to return an item and another 2 to process it. Terrible service. More...
(Real Estate, Brokers, Mortgages) -
All Alone
LESLIES POOL SUPPLIES Consumer Complaint
I recently purchased an above ground pool from Leslies. They sub-contracted another company to me to have the pool installed, as they do not install them. That company, J & T Pool Assembly, came 4 hours late. They did answer my phone calls to lie to me and tell me that they would be at my... More...
(Real Estate, Brokers, Mortgages) -
Terrible and Expensive
LESLIES POOL SUPPLIES Consumer Complaint
This is just the usual chain store. They dont seem to be hiring anyone who knows alot about pools. Also they could use some training in the customer service area. I have had my pool for 20yrs and a avoid Leslies as much as I can. Ive been to several locations and it seems to always be... More...
(Real Estate, Brokers, Mortgages) -
Sale$$
LESLIES POOL SUPPLIES Consumer Complaint
This is what they care about at Leslies. I was at the Leslies in Hollywood, FL and was at the counter when I witnessed the gentleman at the counter showing another employee how much he had sold. He told me I needed Alkalinity and proceeded to bring me two buckets of Alkalinity. Since I questioned... More...
(Real Estate, Brokers, Mortgages) -
store hours
LESLIES POOL SUPPLIES Consumer Complaint
I stopped at Leslies on my way home from work. It was 5 or 6 minutes before listed closing time yet, the door was locked. I could see the employees inside, 1 appeared to be closing out the register. I knocked on the door and pointed at my watch but they ignored me. I had just driven 40... More...
(Real Estate, Brokers, Mortgages) -
No Satisfaction Guarantee
LESLIES POOL SUPPLIES Consumer Complaint
I have tried to get my pool open this summer and in the past 4-5 weeks have spent close to $400 on chemicals at Leslie's. As of today, June 3, my pool is in worse shape than it was when I started. They keep selling me product and nothing works. I finally complained via their website and... More...
(Real Estate, Brokers, Mortgages)
Customer Service Comments
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I called sunday to tell them the pump they rebuilt was making noise, Guy said bring it 1st thing monday, monday at opening I did, guy says he doesn't know if he can get to it and that he hates working on my style pump...4:30 I call to see if he looked, said he would and call in an hour, 6:10 now, store closed and nothing.....
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YOU NEED TO LOOK AT THE COMMENTS ABOUT YOUR STORES AND LEARN FROM THEM.LISTEN TO WHAT THE CUSTOMER HAS TO SAY,IF THEY TAKE THE TIME TO WRITE A MESSAGE THERE IS SOMETHING BROKE,AND NEEDS TO BE FIXED?IF NOT YOU WILL LOSE CUSTOMERS EVERY SUMMER.
0
the worst service ever,never will step foot in a leslies store again,the person,BOB.AT THE INA STORE IN TUCSON,threw my parts on counter,said we dont have it,then ansered phone.i think is was hung over,not clean shaven this is the kind of people you have,TAKE ME OFF YOUR MAILING LIST,AND E-MAIL LIST
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