Customer Service Videos

Good and Bad Examples of Customer Interview Questions

Good and Bad Examples of Customer Interview Questions

LIFFFT's Whiteboard Wednesday videos on Customer Development. Turns out, there is such a thing as a stupid...


Ideas For UK DJs - What is Good Customer Service?

Ideas For UK DJs - What is Good Customer Service?

Some funny points of reference - http://www.youtube.com/watch?v=MCvBnm0Vb-E http://www.youtube.com/watch?v=E9PSg0sQyfs.

Training video - Customer Service Good practice

Training video - Customer Service Good practice

Use this training video to learn new skills whilst seeing common problems resolved. see the full video at www.yajit.com.

Bad Bob Handles a Customer Complaint

Bad Bob Handles a Customer Complaint

Bad Bob handles a customer who was treated badly by one of Bob's tech support reps. http://www.phaseware.com/

What is great customer service?

What is great customer service?

http://www.nataliebramble.com.au Have you ever walked out of a business because of bad customer service? No business...

Customer Complaint

Customer Complaint

A customer left this voice mail, I guess he wasn't happy!!!!!

Potential4skills Customer Service - Workshop

Potential4skills Customer Service - Workshop

Introduction to Customer Service in the workplace. Highlighting the responsibilities and best practice of the...

eLearning Humor -- The Importance of Customer Service Training

eLearning Humor -- The Importance of Customer Service Training

A humorous eLearning Icebreaker highlighting the importance of customer service training in the workplace. Feel free...

Casio Complaint Background

Casio Complaint Background

My ongoing dispute with Casio to repair my watch has resulted in nothing but an exercise frustration. I have resorted...

CSS: The Animated Series "Customer Service"

CSS: The Animated Series "Customer Service"

Corporate Support Services: The Animated Series Episode 8 "Secrets of Customer Service" The adventures of a...


Casio Complaint Phone Call

Casio Complaint Phone Call

My ongoing dispute with Casio to repair my watch has resulted in nothing but an exercise frustration. I have resorted...

Kershaw Customer Service SUCKS!

Kershaw Customer Service SUCKS!

Good customer service is VERY important to me! Because that's what I used to do.

Cable Complaint

Cable Complaint

Recorded profanity-laced complaints of a frustrated cable TV customer in Canada to customer service, set to the music...

Phone Skills Trainer Lesson: Handling Complaints

Phone Skills Trainer Lesson: Handling Complaints

This Phone Skills Trainer lesson focuses on skills and techniques to help telephone customer service representatives...

FSA investigate bank complaints

FSA investigate bank complaints

The Financial Servicers Authority (FSA) is to take tough action following complaints from people who are angry with...

Xbox Customer Complaint

Xbox Customer Complaint

Ernie & The Chin call the Xbox Customer Support Hotline to talk about a very important subject.

Training video - Customer Service (reception)

Training video - Customer Service (reception)

This video shows alot of good prcatise, use it to provoke lively discussion and new solutions. to give inspiration to...

Britain Needs Better Banks - customer complaint

Britain Needs Better Banks - customer complaint

Minty told her bank to cancel payments for a phone but they continued to send the money each month. It was only six...

Dell complaint

Dell complaint

Frustration with Dell customer service and getting nowhere with many phone calls.

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