Customer Service Videos



Zen Masters of Customer Service Jeff Toister | 3 Hidden Reasons Why Good People Provide Bad Service

Zen Masters of Customer Service Jeff Toister | 3 Hidden Reasons Why Good People Provide Bad Service

Consistently delivering outstanding customer service is a challenge for nearly every organization. Service failures...

This Restaurants Customer Service is Unbelievable | Raving Fans

This Restaurants Customer Service is Unbelievable | Raving Fans

We all know how important customer service is. Just wait till you hear what this restaurant did. Marcus Guiliano is...

Part 8. Air Canada's disturbing reply to a customer's complaint

Part 8. Air Canada's disturbing reply to a customer's complaint

http://www.whyaircanadasucks.com Air Canada's truly disturbing response to a customers complaint.

Big Savings in Eliminating Wi-Fi Complaints for Hotels

Big Savings in Eliminating Wi-Fi Complaints for Hotels

Meru Networks: Eliminating Wi-Fi Complaints to the Front Desk For more info visit: http://www.merunetworks.com Hi,...

Customer service includes complaints

Customer service includes complaints

Elizabeth Carter talks customer service at City Business swap networking group Sydney.

Effective Customer Complaint Management - UNI Strategic

Effective Customer Complaint Management - UNI Strategic

UNI Strategic is the key provider of bespoke corporate and training events such as public relations training course,...

Zen Masters of Customer Service Kate Nasser | Turning Difficult Moments into Positive Customer...

Zen Masters of Customer Service Kate Nasser | Turning Difficult Moments into Positive Customer...

Spotting and adapting to customer's attitudes can be one of the most powerful tools an agent can have. The good...

Customer Service Tool #8: You Can't Be Good at Everything

Customer Service Tool #8: You Can't Be Good at Everything

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker...

Doritos Customer Service Complaint Call

Doritos Customer Service Complaint Call

Called doritos customer service after I found what resembled poop inside my chip bag. I address my issue and learn...

Toshiba Laptop Complaint

Toshiba Laptop Complaint

Toshiba Laptop under warranty but no customer service.

Responding To A Customer Complaint

Responding To A Customer Complaint

http://www.SalesTipADay.com Do you ever get customer complaints? How do you respond to them? Do you realize that...

Edgewood Pharmacy: Old fashioned customer service, never goes out of style.

Edgewood Pharmacy: Old fashioned customer service, never goes out of style.

To connect with the Warren Community. Visit the Warren Township Community Forum (...

Handling complaints 2

Handling complaints 2

PSPGOV412 Use Advanced Communications How not to handle a complaint.


Customer Service Role Playing

Customer Service Role Playing

Rachel and John show you how to handle an irate customer if you are in the telephone customer service business.


What is great customer service?

What is great customer service?

Colleagues in the Environmental Services department and Food and Nutrition department at Lahey Hospital and Medical...


Dear Apple... Fix Yourself! (Customer Support Fail)

Dear Apple... Fix Yourself! (Customer Support Fail)

Today I have for you a video all about Apple and the vast wasteland they call their "customer support"....

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