Customer Service Videos

Zen Masters of Customer Service Jeff Toister | 3 Hidden Reasons Why Good People Provide Bad Service

Zen Masters of Customer Service Jeff Toister | 3 Hidden Reasons Why Good People Provide Bad Service

Consistently delivering outstanding customer service is a challenge for nearly every organization. Service failures...


Customer Service Fail: McDonalds

Customer Service Fail: McDonalds

I had a bad experience at McDonalds it isn't the WORST or anything, but it should not have happened. The general...

Five Steps to Managing Complaints on Social Media by Customer Service Expert

Five Steps to Managing Complaints on Social Media by Customer Service Expert

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker...

Customer complaint workflow process management with SunVizion Workflow

Customer complaint workflow process management with SunVizion Workflow

Simple design and implementation of customer complaint workflow processes at telecommunication company with SunVizion...

Jon Shore's 20 Rules of Good Customer Service and Loyalty Programs

Jon Shore's 20 Rules of Good Customer Service and Loyalty Programs

An excellent video about customer service and loyalty programs.


Titan Car Insurance Reviews - View Ratings, Complaints

Titan Car Insurance Reviews - View Ratings, Complaints

http://www.autoinsuranceez.com/compare-auto-insurance/titan-insurance-review/ - Learn more about Titan insurance...

Great customer service takes off at WestJet

Great customer service takes off at WestJet

Learn how to administer, control and monitor user access to resources for improved security and compliance:...

Turn Customer Service Skills From Bar Tending Into a Resume

Turn Customer Service Skills From Bar Tending Into a Resume

http://www.careerealism.com/change-jobs-no-experience/ CAREEREALISM TV is your On-demand . Career . Headquarters ....

The Banana Complaint

The Banana Complaint

Thank you customer service manager Thomas for addressing my complaint.

Businesses Getting Results: Dealing with Customer Complaints

Businesses Getting Results: Dealing with Customer Complaints

http://ryungivens.com Customers are actually doing you a favor when they complain. Use this as an opportunity to...


How CARCHEX Handles Customer Complaints - Jason G.

How CARCHEX Handles Customer Complaints - Jason G.

To learn more about CARCHEX and to Get Protected, visit http://www.CARCHEX.com. How CARCHEX Handles Customer...

Customer Complaint Management

Customer Complaint Management

Mike Havard, Director at Ember Services, explores best practice around preventing and dealing with the fall out of...



Hyundai produces promotion video for its dealerships in the Rogerthat Customer Service Platform

Hyundai produces promotion video for its dealerships in the Rogerthat Customer Service Platform

Since last summer we are implementing our succes-only policy. Through the succes-only policy we want to make our...


CVS corporate call complaint

CVS corporate call complaint

great call stay tuned for the continuing saga, let's see if the district manager call me back?! I will be doing...

How NOT to handle a customer complaint

How NOT to handle a customer complaint

A clip from Complaints - Five tactics for handling complaints effectively.

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