Customer Service Videos

Customer Service Expert Asks: Do You Know, Like and Trust Your Customers?

Customer Service Expert Asks: Do You Know, Like and Trust Your Customers?

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker...


Customer Service Tool #35: Master the Art of Recovery

Customer Service Tool #35: Master the Art of Recovery

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker...

Dish Network & Century Link Complaints - Fraud - Scam - Rip Off - Thiefs - Customer. Serv. Jerks!

Dish Network & Century Link Complaints - Fraud - Scam - Rip Off - Thiefs - Customer. Serv. Jerks!

Ripped off: Century Link and Dish Network are trying to steal $204.61 from me by billing me for services I did not...

Specialist Dentistry coupled with good old fashioned customer service

Specialist Dentistry coupled with good old fashioned customer service

Devonshire House Dental Practice in Cambridge provides dentistry for all of the family and combines a modern approach...


P2 CRM: How to Exceed Customer Service Expectations - Put the "C" Back in CRM

P2 CRM: How to Exceed Customer Service Expectations - Put the "C" Back in CRM

53% of customers say they have experienced very poor, poor, or just okay service. Yet 92% of companies view customer...

Effective Customer Complaint Management - UNI Strategic

Effective Customer Complaint Management - UNI Strategic

UNI Strategic is the key provider of bespoke corporate and training events such as public relations training course,...



Responding To A Customer Complaint

Responding To A Customer Complaint

http://www.SalesTipADay.com Do you ever get customer complaints? How do you respond to them? Do you realize that...

Good Customer Service Skill....

Good Customer Service Skill....

amylwithmarykay@yahoo.com.

Customer Service Tool #38: Seize the Moment!

Customer Service Tool #38: Seize the Moment!

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker...

Toshiba Laptop Complaint

Toshiba Laptop Complaint

Toshiba Laptop under warranty but no customer service.

Doritos Customer Service Complaint Call

Doritos Customer Service Complaint Call

Called doritos customer service after I found what resembled poop inside my chip bag. I address my issue and learn...

Customer Service Training Video - WAYMISH

Customer Service Training Video - WAYMISH

Common Sense Isn't common Practice. A customer approaches your place of business, fully intending to buy...

The importance of customer service

The importance of customer service

Q: I was in a high-end specialty store recently and I could not believe how poorly I was treated. The staff acted as...

Part 8. Air Canada's disturbing reply to a customer's complaint

Part 8. Air Canada's disturbing reply to a customer's complaint

http://www.whyaircanadasucks.com Air Canada's truly disturbing response to a customers complaint.



Customer Service Role Playing

Customer Service Role Playing

Rachel and John show you how to handle an irate customer if you are in the telephone customer service business.

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