wirelessgalaxy Consumer Complaints
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wirelessgalaxy Reviews
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REFUSE TO REFUND!!
wirelessgalaxy Consumer Complaint
I ordered a cell phone with accessories from this company in July '09. When the phone arrived, it wasn't the phone I had ordered, nor did it have any of the extras. So I got an RMA # & returned it. They emailed that they had rec'd it & would be refunding... More...
(Entertainment, Movies, Events)
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Poor Service
wirelessgalaxy Consumer Complaint
Poor communication, poor customer service, poor order fulfillment and shipping. Their website claims orders shipped 24-48 hours, email confirmations claim 72 hours, yet it took 5 days to ship and I paid extra for shipping. More...
(Entertainment, Movies, Events)
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I would never order from them again
wirelessgalaxy Consumer Complaint
I ordered a cellphone case on 6/30/09 and my credit card was charged on 7/02/09. I was repeatedly lied to about the status of the order and on 8/05/09 I cancelled the order. They have not refunded my credit card saying they will send a check. My credit card company fraud... More...
(Entertainment, Movies, Events)
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I'd strongly suggest another vendor
wirelessgalaxy Consumer Complaint
My personal experience -
Ordered three BB Storm accessories on June 5, 2009.
First one mailed on June 16 (11 days later), only after I complained via email.
Second one mailed two weeks after that (25 days after order), only after I complained via email.
Third one... More...
(Entertainment, Movies, Events)
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Will not shop there again
wirelessgalaxy Consumer Complaint
I have purchased quite a few items from Wireless Galaxy over the years and never had any problems until this year. I purchased an accessory kit for my phone, which included 3 items. Only 2 were shipped to me. When I tried to contact the company to inquire about it, I was on... More...
(Entertainment, Movies, Events)
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Shame Shame
wirelessgalaxy Consumer Complaint
Well I can't say how disappointed I was today.10:46am,your phones still not working and no email response,No pkge so I ordered another phone.Then late afternoon after cancelling my order/credit card the phone was brought to me by some one living in the park.It seems the... More...
(Entertainment, Movies, Events)
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customer service
wirelessgalaxy Consumer Complaint
I ordered a razorV3 Hot Pink phone very early Fri 24th 09 over the internet& had my confirmation by 8:30am.GREAT! Then another stating it shipped out 5:33pm that same day.Even Better! Since I paid $25 extra for overnight shipping I expected it sat.Then... More...
(Entertainment, Movies, Events)
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A shady outfit. Beware!
wirelessgalaxy Consumer Complaint
Ordered a RAZR V3 Silver on 12/29/08 from the WirelessGalaxy website. The website advertised free UPS shipping and that “What Comes in the Box” includes a Motorola Software CD, Motorola USB Data Cable, Motorola Headset as well as a Leather case as a “FREE... More...
(Entertainment, Movies, Events)
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Don't order from them!
wirelessgalaxy Consumer Complaint
I have ordered from them 3 times -- 1st time the order shipped right away I was very pleased! 2nd time, it didn't ship right away, and then (a couple of weeks later) a hurricane came through, but after some email they finally shipped my order so I thought, OK,... More...
(Entertainment, Movies, Events)
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OUT OF BUSINESS?
wirelessgalaxy Consumer Complaint
I MADE A PURCHASE FOR A CELL PHONE ON THURSDAY NOV. 13 FOR 180.00 AND PAID AN ADDITIONAL 25.00 FOR EXPRESS 1 TO 2 DAY MAIL. THE FOLLOWING TUESDAY STILL NO PHONE SO I CALLED WIRELESS GALAXY AND AFTER 75 MINUTES ON HOLD I WAS TOLD IT WAS PACKAGED AND BEING SHIPPED THAT DAY. NOW... More...
(Entertainment, Movies, Events)
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Scam
wirelessgalaxy Consumer Complaint
I bought a phone from them over a month ago. Still no phone. You can never get hold of anyone to talk to about your problem. They need to be investigated. More...
(Entertainment, Movies, Events)
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This company is NOT legitimate....
wirelessgalaxy Consumer Complaint
This company is NOT legitimate. They sent a product that was corrupt and told me to send it back (apparently everyone was experiencing the problem). And 3 weeks later I still have received a replacement. As if that were not bad in and of itself... I was told several time... More...
(Entertainment, Movies, Events)