priceline.com Incorporated Consumer Complaints
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priceline.com Incorporated Reviews
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Priceline.com reservations
priceline.com Incorporated Consumer Complaint
I went to Priceline.com in Sept. 09. I needed a room in the Dupont Circle of Wash, DC for a family reunion. I specified where it had blocks and I checked "Dupont Circle" However, what I got was NOT that area, but over a mile away. They (Priceline) had taken my $422.... More...
(Online Shopping)
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Priceline Hotel substitution
priceline.com Incorporated Consumer Complaint
I specified a particular area of Boston that i needed 4 hotel rooms for a family party. I stated my bid and immediately got a confirmation back with my bid price HOWEVER the Hotel is NOT in the AREA that I specified which will now result in Cab rides from where we are going... More...
(Online Shopping)
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Bait and Switch
priceline.com Incorporated Consumer Complaint
So I just went to book a car rental on Priceline.com. I was quoted a price of 101.68, which I was fine with and agreed to. I clicked "confirm" and was led to the second page, which said, sorry, but it's 260.39. When I called them to try to fix it, their... More...
(Online Shopping)
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Priceline dishonest
priceline.com Incorporated Consumer Complaint
I bid on a Hotel stay in Park City, UT, Priceline accepted my bid and sent me a e-mail confirming which hotel I would be at and for what price but when checking into that Hotel I was told that I booked at a different Hotel. I showed the hotel the name of the Hotel that... More...
(Online Shopping)
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Hotel Bid
priceline.com Incorporated Consumer Complaint
I would not recommend that anyone make a bid through Priceline. I was searching for a hotel and placed a bid. It popped up with one hotel that accepted my bid and then it made the reservation. I would not have chosen that hotel as it was not in the area I needed to be in. I... More...
(Online Shopping)
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Held Hostage by Priceline.Com!
priceline.com Incorporated Consumer Complaint
I bought travel insurance for tix purchased on Priceline.com. My travel companion had a death in the family and we had to cut our trip short. Priceline refused to change my ticket home (though it is a covered event) and referred me to AIG Insurance to file a claim, who will... More...
(Online Shopping)
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Priceline doesn't reimburse
priceline.com Incorporated Consumer Complaint
I have booked a trip from Honolulu to New York using Priceline.com.
My departure was for the 4th of September, flight #102 with a flight change in Dallas flight # 1874 and returning to Honolulu on the 21st of September, flight #1485 and the flight #5.
On September 2nd I was... More...
(Online Shopping)
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booking
priceline.com Incorporated Consumer Complaint
i had went as far as going to authorize my purchase and i saw a diffrent offer so i went all the way to ok the trip and it says it cant meet my requirements at this time and automaticly booked my first option no do you still want this just took my credit card info and ran it... More...
(Online Shopping)
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5 Star Hotel? No way
priceline.com Incorporated Consumer Complaint
We bid on a 5 star hotel in the Riverwalk district of San Antonio for a recent family vacation. What we were 'awarded', however, was the Marriott Plaza, an old, run down, smelly hotel with poor service, small rooms, uncomfortable beds, no amenities (come on.. even a... More...
(Online Shopping)
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AVOID PRICELINE!!
priceline.com Incorporated Consumer Complaint
Priceline is highly deceptive and very unfriendly. I carefully studied their tutorial -- selected a flight and car rental -- kept looking for the opportunity to submit a bid -- as I approached the end of the process I noted that I had 24 hours to cancel and receive a full... More...
(Online Shopping)
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Sleepless in Seattle - Thanks to Priceline
priceline.com Incorporated Consumer Complaint
Never ever using Priceline again!!!
1st Problem - the first car was too small, so I upgraded. Driving to my hotel aprox 30 miles away, there was no leg room. The next morning driving it, started to hear noise coming from one of the tires, immediately took it back, and got... More...
(Online Shopping)
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false hotel description
priceline.com Incorporated Consumer Complaint
I booked a hotel thru priceline.com. In the description it states there is a private beach.That is one of the features I wanted. After my bid was accepted, I contacted the hotel directly
requesting a room close to the beach. That is when I was told that Priceline.com... More...
(Online Shopping)
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Priceline.com no savings on this hotel deal!
priceline.com Incorporated Consumer Complaint
I bid for a hotel and was happy to receive the reservation at the Fairmont Newport Beach hotel UNTIL I found out that there is a mandatory $28 a day fee (plus a tip) just to park a car. This hotel is located in a place that is not close to shops or restaurants, so a car is... More...
(Online Shopping)
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dissatisfied consumer
priceline.com Incorporated Consumer Complaint
My first time using Priceline and it was a complete disaster. Within 3 hours of making the reservations at a hotel, I contacted the hotel an canceled the reservation. I had no idea I had to contact Priceline. They billed me and even after I gave them names of the persons at... More...
(Online Shopping)
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Priceline: Why would Captain Kirk associate himself with this rubbish service?
priceline.com Incorporated Consumer Complaint
I was a recent first-time customer of Priceline. My recent atrocious experience in booking a hotel room in San Francisco and the subsequent interactions with Priceline’s inept, ineffective and “sorry-excuse” for a customer service team has ensure that I will... More...
(Online Shopping)
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Priceline customer service Rental Car Rip Off
priceline.com Incorporated Consumer Complaint
We went on vacation with our three children in April of 2009, arrived at the airport after midnight. We had to take a shuttle to get to the Alamo Rental place to pick up the car that we had prepaid. Upon arrival, we waited in line and then the Alamo people refused to give us... More...
(Online Shopping)
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Priceline
priceline.com Incorporated Consumer Complaint
1am I booked a flight from BOS to San Juan. The trip was for 4 days and included hotel stay. The cost was about $450.
This was a reasonable price for me so I went ahead and booked it. I entered all of my travel information along with billing information. After waiting for... More...
(Online Shopping)
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Airfare complicated!!
priceline.com Incorporated Consumer Complaint
We booked two trips with Priceline. My neighbor and I. We both had the same flights..When about 3 days after booking the nonstop flight, we were emailed saying it was canceled and booked on a 6am morning flight, with a 2 hr layover..no acceptable since we paid for a non stop.... More...
(Online Shopping)
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Name Your Price-ripoff
priceline.com Incorporated Consumer Complaint
After placing an offer on the Hotel in Cancun, I was charged for a hotel that does not accept kids; When contacting customer service I was told they can not do anything as the purchase is not changeable. This despite my stay being 4 weeks away. Customer service did not even... More...
(Online Shopping)
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Priceline
priceline.com Incorporated Consumer Complaint
Priceline is a rip off. They charged me $19 cancellation fee because their website was confusing. I asked for a minivan and somehow after I confirmed, I got a compact car. I tried to negotiate saying that, on principal, they should waive the $19 but they won't budge.... More...
(Online Shopping)