mercantila.com Consumer Complaints
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mercantila.com Reviews
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DON'T SHOP HERE
mercantila.com Consumer Complaint
Buyer beware should be the theme of this company! The bottom line is that after a phone call to the above company making sure that they had the bar stools that were back ordered through the manufacturer that I was interested in, I was assured that this company has their own... More...
(Shopping, Stores)
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Still waiting
mercantila.com Consumer Complaint
Still waiting 3 months later on replacement parts for damaged goods . They truly dont care and they have a magnificent system for completely separating themselves from cutomers .. Finely just repaired thedamage to the bunk beds and will have a constent reminder of this fine... More...
(Shopping, Stores)
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two giant thumbs down
mercantila.com Consumer Complaint
I ordered something from them in late September. It took them about 15 minutes to charge my cc for something they didn't even have in stock. Then it was about a month before they actually shipped it. Then it was damaged in transit and returned to them. Then they said... More...
(Shopping, Stores)
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3 month shipping?
mercantila.com Consumer Complaint
I placed an order on September 8th. I was told my order would arrive in 7 to 10 days. When it didn't arrive, they told me in 2 more weeks. Now they say sometime mid December. I asked for my $800.00 returned. They have yet to reply or return my money. More...
(Shopping, Stores)
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OMG warning stay away
mercantila.com Consumer Complaint
WARNING,WARNING,WARNING to all you hard working people out there i plead to you to please stay away from this company .they are very disrespecting ,very dishonest and very much will rip you off!.i ordered a home bar from this company on 9-29-09.i forgot i did not have enough... More...
(Shopping, Stores)
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Awful!!!
mercantila.com Consumer Complaint
THIS IS THE WORST, MOST DISHONEST COMPANY I HAVE EVER DEALT WITH! I spent $395 on a spin bike and when I recieved the item, it was missing parts and the pedal screw was rounded out, so that the pedal did not stay on. I decided to return the item and ordered a Keiser spin... More...
(Shopping, Stores)
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Mercantila.com
mercantila.com Consumer Complaint
Paid $416.38 for Meyda Lamp # 27159 on July7, 2009. After changing shipping dates often, company sent email on 10.5.09 requesting direction since item had no shipping date. Filed on-line request for refund on 10.05.09. Called company 10.8.09 and told refund "should"... More...
(Shopping, Stores)
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Where is Mercantila Exercise Bike Superstore
mercantila.com Consumer Complaint
I placed an order on 7/24/09 and my payment was processed the same day. Today is 10/9/09; I have not recived my order after being e-mailed that my order was shipped on 10/1/09 and I would recieve a tracking number by 3:00 on 10/1/09. After not being sent a tracking number, on... More...
(Shopping, Stores)
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advise
mercantila.com Consumer Complaint
I got good advice how to finally get a refund from them after four months of ignored phone calls and emails. I filed a complaint with the BBB and lo and behold I finally got communicated with and got my money back. Too bad one has to go so far just to get what is rightfully... More...
(Shopping, Stores)
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The worst
mercantila.com Consumer Complaint
I ordered a stroller, never got it, no refund yet after a month. I should have read the reviews of this awful company before giving them any business. Check out the nearly 800 complaints to the Better Business Bureau. More...
(Shopping, Stores)
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waste of a business
mercantila.com Consumer Complaint
buyer beware is an understatement. this business are total crooks and dont get me started on the customer service staff. they lie to get you off their line. they dont return calls and they hold your money hostage and never deliver the goods. worst experience ever. DO NOT I... More...
(Shopping, Stores)
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False Advertising
mercantila.com Consumer Complaint
I ordered a bunk bed from Mercantila. The wood was damaged. After hearing all that required I fixed this myself. The bunkbed was to come with 2 free mattresses of which I only recieved one. Many phone calls and e-mails later I was given the run-around. The second mattress has... More...
(Shopping, Stores)
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TOTAL NIGHTMARE-NEED NEW MANAGEMENT
mercantila.com Consumer Complaint
This has been the WORST buying experience I have EVER experienced. I purchased two seperate items and after 45 days still had not received them. After REPEATED phone calls and Emails, I still was told nothing. I cancelled both transactions and then after a week and a half... More...
(Shopping, Stores)
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Avoid like the plague!
mercantila.com Consumer Complaint
2 weeks after placing order, was told that no ship-date could be determined.
Cancelled order, was told 3 days needed to process cancellation. Still have not received confirmation.
Do not eeven thisnk about ordering from this outfit dba Trampoline Superstore. More...
(Shopping, Stores)
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Mercantila.com
mercantila.com Consumer Complaint
If this note stops ONE person from ordering anything from MERCANTILA.COM, I will feel better. Don't do it!! Please!! This company is the furthest thing from ethical in its business practices. Doesn't answer emails. Doesn't return things. Doesn't ship... More...
(Shopping, Stores)
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merchantila is the worst
mercantila.com Consumer Complaint
merchantila has been the worst customer service experience i have ever been through. first, their website advertised a table & chair set as "in stock". yet after 1 week of waiting we only rec'd a table and was told "the chairs were being delivered... More...
(Shopping, Stores)
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Do NOT buy from Mercantila
mercantila.com Consumer Complaint
I purchased a Bed based upon the picture they had posted on the website. It turns out they had the incorrect stock number associated with that picture. Of course I received the wrong bed, not to mention I have not received the remainder of the order--which is fine because I... More...
(Shopping, Stores)
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Buyer Beware of Thieves!
mercantila.com Consumer Complaint
There are not enough words in the English language (or any language for that matter) to decribe how horrible Mercantila is. My total order was over $2000.00 and was purchased in late November. My order arrived in separate pieces on December 28th. One of my curios arrived... More...
(Shopping, Stores)
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Still scamming
mercantila.com Consumer Complaint
This company will not contact you or will lie to you about following up on your missing merchandise. I have reported my experience to law enforcement and stop payment, vendor dispute with credit card company. Mercantila apparently is a labyrinth of DBAs including: The... More...
(Shopping, Stores)
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Worst Experience Ever!
mercantila.com Consumer Complaint
This has been the most frustrating online experience ever! We placed an order on Dec 2nd with the assurance that the product was in inventory and that it would be shipped in 3-5 days. It is now Dec 22nd and no product. Attempt to call and find out status only results in... More...
(Shopping, Stores)