mediamax thelinkup Consumer Complaints
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mediamax thelinkup Reviews
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LINKUP OUT OF BUSINESS
mediamax thelinkup Consumer Complaint
I JUST GOT THIS EMAIL: MediaMax / The Linkup is closing We regret to inform you that we will be closing The Linkup service on Friday, August 8 at 5:00 pm PDT. Please login to your account and download any files that you wish to keep before Friday, August 8 at 5:00 pm... More...
(Internet Services) -
Mediamax
mediamax thelinkup Consumer Complaint
I opened a paid account on Mediamax just before it became Thelinkup. I paid $50 and got an account with 200 GB storage (or so, can't remember precisely) with some traffic limitations. It's OK for me, I need much space and I do not much care about the traffic.... More...
(Internet Services) -
WHAT A NIGHTMARE!
mediamax thelinkup Consumer Complaint
This is a serious nightmare. With no warning thelinkup deleted over 200 TERRABYTES of files I had stored. I was supposedly grandfathered in pricewise since streamload at $19.95 for 50 gigs of dl and unlimited uploads. Now for $29.95 they deleted all my files except one 20 kb... More...
(Internet Services) -
misleading comments
mediamax thelinkup Consumer Complaint
Not all people's complaints are only about the lost data....the person who has left the last comment with the title: YOU DID IT, is either working for mediamax/the link up/ streamload or totally missing the point. These are the real problems with this company: 1. So... More...
(Internet Services) -
Lost data
mediamax thelinkup Consumer Complaint
They deleted all my files without any warning. I just e-mailed them and they claim that some message went out... but I never saw it. Now I've lost the files and they say the files are gone for good. The whole point was to have my data *protected*, instead they... More...
(Internet Services) -
ANGRY PAYING CUSTOMER WITH NO ACCESS TO ACCOUNT
mediamax thelinkup Consumer Complaint
Can someone please tell me if MM/The Linkup Customer Service actually replies to it's customers? Today was the first time visited MM after 2 months earlier. BUT I am NO LONGER ABLE to LOG INTO my account -- as a current PAYING customer! My email address and PW associated... More...
(Internet Services) -
Lost files
mediamax thelinkup Consumer Complaint
I also received no notification, my files are gone and support says they are probably not retrievable. Lost photos, documents... very sorry I used this service. Technical contacts for Mediamax: Steve Iverson 185 West F. Street Suite #430 San Diego, CA 92101 US Phone:... More...
(Internet Services) -
Mediamax
mediamax thelinkup Consumer Complaint
I agree with the others, I've been with them for 4 years and this was done without any notice and customer service is missing in action.. I have stored over 400 of my original shows and they are all missing now... all get is a form letter reply saying all the files will... More...
(Internet Services) -
Media Max Horrible Horrible Horrible
mediamax thelinkup Consumer Complaint
Every single one of my files is missing after being a paying customer for 6 years. Users weren't notified about the move, weren't given a chance to backup their files and there's still no documentation for this crappy new service. Take your money elsewhere... More...
(Internet Services) -
POOR customer service
mediamax thelinkup Consumer Complaint
My husband had a free account with MediaMax and received no warning that this change-over was going to happen. All of our photos were stored there as backup. We recently had a terrible computer virus that required the hard drive to be completely wiped. We thought that we... More...
(Internet Services) -
Don't use them
mediamax thelinkup Consumer Complaint
Once I finally have available to me the files that I can actually salvage, having been a paying subscriber, I'm running away from this company as quickly as I can, and not looking back. In fact they should be prevented from being allowed to operate at all, their recent... More...
(Internet Services) -
Mediamax and thelinkup service sucks!
mediamax thelinkup Consumer Complaint
This is really poor..really poor policy by mediamax/now thelinkup. I am a free service user and looking at the customer's reply who have been paying for the service, I really do not see any reason to continue with MediaMax. They asked free customers to move their 25Gb... More...
(Internet Services)
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