mediamax thelinkup Reviews, Complaints and Compliments
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First reviewed by: udh2008 |
mediamax thelinkup Reviews By Product
mediamax thelinkup Reviews
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LINKUP OUT OF BUSINESS
mediamax thelinkup Consumer Complaint
I JUST GOT THIS EMAIL: MediaMax / The Linkup is closing We regret to inform you that we will be closing The Linkup service on Friday, August 8 at 5:00 pm PDT. Please login to your account and download any files that you wish to keep before Friday, August 8 at 5:00 pm PDT. The Linkup... More...
(Internet Services) -
Mediamax
mediamax thelinkup Consumer Complaint
I opened a paid account on Mediamax just before it became Thelinkup. I paid $50 and got an account with 200 GB storage (or so, can't remember precisely) with some traffic limitations. It's OK for me, I need much space and I do not much care about the traffic. Transfer to Thelinkup... More...
(Internet Services) -
mecatronica
mediamax thelinkup Customer Review
ninguno More...
(Internet Services) -
WHAT A NIGHTMARE!
mediamax thelinkup Consumer Complaint
This is a serious nightmare. With no warning thelinkup deleted over 200 TERRABYTES of files I had stored. I was supposedly grandfathered in pricewise since streamload at $19.95 for 50 gigs of dl and unlimited uploads. Now for $29.95 they deleted all my files except one 20 kb chapter of one of my... More...
(Internet Services) -
misleading comments
mediamax thelinkup Consumer Complaint
Not all people's complaints are only about the lost data....the person who has left the last comment with the title: YOU DID IT, is either working for mediamax/the link up/ streamload or totally missing the point. These are the real problems with this company: 1. So many customers are... More...
(Internet Services) -
What You Did and What You Should Have Done
mediamax thelinkup Customer Feedback
YOU DID: Trusted your valuables with total strangers. You don't know who they are, or where they are. If you were on the free plan, you got what you paid for - nothing. If you subscribed, you did so for the same reason I did... because they offered the most space for the least amount of... More...
(Internet Services) -
Lost data
mediamax thelinkup Consumer Complaint
They deleted all my files without any warning. I just e-mailed them and they claim that some message went out... but I never saw it. Now I've lost the files and they say the files are gone for good. The whole point was to have my data *protected*, instead they purposefully deleted it all.... More...
(Internet Services) -
ANGRY PAYING CUSTOMER WITH NO ACCESS TO ACCOUNT
mediamax thelinkup Consumer Complaint
Can someone please tell me if MM/The Linkup Customer Service actually replies to it's customers? Today was the first time visited MM after 2 months earlier. BUT I am NO LONGER ABLE to LOG INTO my account -- as a current PAYING customer! My email address and PW associated with my account are... More...
(Internet Services) -
Lost files
mediamax thelinkup Consumer Complaint
I also received no notification, my files are gone and support says they are probably not retrievable. Lost photos, documents... very sorry I used this service. Technical contacts for Mediamax: Steve Iverson 185 West F. Street Suite #430 San Diego, CA 92101 US Phone: 619-233-9914 Email:... More...
(Internet Services) -
Mediamax
mediamax thelinkup Consumer Complaint
I agree with the others, I've been with them for 4 years and this was done without any notice and customer service is missing in action.. I have stored over 400 of my original shows and they are all missing now... all get is a form letter reply saying all the files will be moved.. last year... More...
(Internet Services) -
Media Max Horrible Horrible Horrible
mediamax thelinkup Consumer Complaint
Every single one of my files is missing after being a paying customer for 6 years. Users weren't notified about the move, weren't given a chance to backup their files and there's still no documentation for this crappy new service. Take your money elsewhere immediately. More...
(Internet Services) -
POOR customer service
mediamax thelinkup Consumer Complaint
My husband had a free account with MediaMax and received no warning that this change-over was going to happen. All of our photos were stored there as backup. We recently had a terrible computer virus that required the hard drive to be completely wiped. We thought that we could just download... More...
(Internet Services) -
Don't use them
mediamax thelinkup Consumer Complaint
Once I finally have available to me the files that I can actually salvage, having been a paying subscriber, I'm running away from this company as quickly as I can, and not looking back. In fact they should be prevented from being allowed to operate at all, their recent tactic was so... More...
(Internet Services) -
Mediamax thelinkup
mediamax thelinkup Consumer Complaint
I just wanted to add my own thumbs down vote to this section. There are a lot of scammers online but I've never seen anything quite so brazen as this. Shame on you! More...
(Internet Services) -
Mediamax and thelinkup service sucks!
mediamax thelinkup Consumer Complaint
This is really poor..really poor policy by mediamax/now thelinkup. I am a free service user and looking at the customer's reply who have been paying for the service, I really do not see any reason to continue with MediaMax. They asked free customers to move their 25Gb files else will be... More...
(Internet Services)
mediamax thelinkup Comments
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waaahhh! they should have at least informed us! i have stored a really rare/ hard to find/ not available in my country music file on my account since I have no CD burner back then...they better wish that i find a copy of that song again
0
This company has changed name twice.. from shareload to mediamax to thelinkup. No matter what the name is, its still the same lousy company with horrible, unreliable service.
0
also a paying member for years. No warning of this move. All my files are missing, with no clue as to if/when I can access them again.
Lousy Customer Service !!
Lousy Customer Service !!
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Can someone please tell me if MM/The Linkup Customer Service actually replies to it's customers?
Today was the first time visited MM after 2 months earlier.
BUT I am NO LONGER ABLE to LOG INTO my account -- as a current PAYING customer!
My email address and PW associated with my account are no longer recognized.
Nor did I ever receive any "activation code" in order to enable whatever "transition" customers needed to make in order to access their current accounts.
Any info as to whether the MM/Linkup Customer Service peeps actually RESPOND to their customers' emails would be most appreciated.
I've already posted at their blog, my complaints and requests for help in order to even ACCESS my 1 year pre-paid account!!!
Today was the first time visited MM after 2 months earlier.
BUT I am NO LONGER ABLE to LOG INTO my account -- as a current PAYING customer!
My email address and PW associated with my account are no longer recognized.
Nor did I ever receive any "activation code" in order to enable whatever "transition" customers needed to make in order to access their current accounts.
Any info as to whether the MM/Linkup Customer Service peeps actually RESPOND to their customers' emails would be most appreciated.
I've already posted at their blog, my complaints and requests for help in order to even ACCESS my 1 year pre-paid account!!!
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I am happy MediaMax aka TheLinkUp are closed. Even I have now doubts over Nirvanix which is related somehow to the same people/company.